This hotel was one of the only hotels available near Tampa due to a large conference downtown which I was attending. The hotel is a scaled down Embassy, but a nice overall property. I'd recommend it more as a stop over point for trips on I-75 or business in the Brandon area, but it wouldn't be my first choice for...
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First let me say that my family stayed in this hotel on May 4th 2012. Upon Check-in I was greeted by Courtney and she seemed nice. She handed me a room key and to the room we went. When I opened the door a heatwave hit me. NO AC! I went to the control and it was covered in grease...
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Thank you for your most recent stay, I am so sorry to hear about the less than satisfactory experience at our hotel. I would also like to sincerely apologize, although I have never received a voicemail regarding your stay and can assure you I would have addressed the issue right away. We appreciate your feedback and will make sure we...
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Excellent service. Marissa the bartender is super friendly and my favorite!The room staff always had my room nice and clean. Great breakfast, the guy who makes the omelets is super nice.
I LOVE the Managers Reception. I will be back!!!
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Thank you for your most recent stay at the Embassy Suites! We are so glad to hear you enjoyed your stay. I will make sure to personally commend Marissa on her great customer service at the bar! She is truly an asset to the hotel. We hope to see you again in the future to enjoy our accomodations and join...
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The place was clean and seemed to be like Embassy Suites but in a smaller version. We are used to staying at ES in downtown Chicago, Busch Gardens Tampa etc so this one was small in comparison. The rooms seem to be the same size etc. The beds were comfortable etc. It is close to shopping and restaraunts. Cons: It...
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Thank you for your most recent stay at the Embass Suites Tampa/Brandon. We truly appreicate your business as well as your feedback! We do sincerely apologize that we didn't have bellman service although, anyone on staff is always welcome to assit with any guest needs. I know that is a nice perk to have assistance when traveling with a family....
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Very nice embassy suites. Smaller than most but the staff makes up for Amy size shortcomings. Great job.
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Thank you for your most recent stay at the Embassy Suites Tampa/Branond. We truly appreciate your business. You are correct we are the baby compared to most Embassy Suites, but we try to make up for it with our "home away from home" service! Come back and see us again soon!
Yours Truly,
Ari Hartung
Assistant General Manager
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My small family of three stayed here for one night before our recent cruise out of Tampa. We were greeted by a clean, lovely smelling hotel complete with professional and pleasant staff. We were treated very respectfully and like GOLD! The rooms were very nice and comfortable ... Quaint, actually like little cottage feeling.
We were fortunate enough to make...
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Thank you for your most recent stay at the Embassy Tampa/Brandon. We truly appreciate your business and are very delighted to hear you enjoyed the accomdations and the service we pride ourselves on. We hope to see you again in the NEAR future!
Yours Truly,
Ari Hartung
Assistant General Manager
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First, the good: never stayed at an Embassy Suites & was talked into booking a one-night stay by my husband, as he had previous great experience at another ES. We needed one night prior to our flight home, chose this hotel based on previous good reviews. What we liked: 2 very large rooms, plus 2 t.v.s, doors could be shut...
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Thank you for your most recent stay at the Embassy Suites. I would like to sincerely, apologize for the less than satisfactory experience. I would like to let you know that this isn't a regular occurence at the hotel and will ensure we follow up with the individuals repsonsible for the cleanliness of your room, as well as the receptionist...
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We recently stayed at the Embassy Suites in Brandon and found the rooms comfortable, the staff friendly (helpful with sight-seeing suggestions and directions), and accomodating. We had a great time at Busch Gardens, getting to the beach was a little more challenging (but, it was spring break.
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Thank you for your most recent stay at the Embassy Suites Tampa/Brandon! We truly appreciate you taking the time to fill out a review and are very happy to hear you had such a great time on your vacation! Spring break is always a busy time of year, but I am glad you were able to enjoy some of Tampa's...
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Carpet in rooms were filthy. Rooms smell horrible. Location is great. Staff was outstanding. Place is not up to Embassy Suites standards. See for yourself.
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It's rare to say that a hotel can be a lifesaver, but in this case it's true! My sister and I were in town for a stressful family reason. We'd booked at a different hotel, and found it uncomfortable, so I "Pricelined" us a room and they sent us to the Embassy Suites. We had a beautiful suite, including a...
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Thank you for your most recent stay at the Embassy Suites Tampa/Brandon. We truly appreciate your business as well as, your feedback. I am so glad we were able to help you relax during your stressful family events and I am glad you were able to join us during breakfast to enjoy those wonderful waffles!
Please come back and see...
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222 Reviews
95 Reviews
