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Sheraton Tampa Riverwalk Hotel

3.5 of 5
200 North Ashley Drive, Tampa, FL 33602 (Downtown)
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Sheraton Tampa Riverwalk Hotel
Ranked #68 of 158 hotels in Tampa
GreenLeadersSilver level
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473 reviews from our community

Traveller rating
    129
    140
    97
    68
    39
See reviews for
Families
77
 
Couples
115
 
Solo
52
 
Business
176
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Wayne, Pennsylvania, United States
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 24 May 2013 NEW

The physical conditions of the hotel were good as expected of the Sheraton flag. What was a disapointment was the overall service level at the property. The employees lack the service culture and attention to details expected. As an example, While waiting for the elevator in my floor, I could hear the housekeeping at loud on the phone using all... More

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Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 22 May 2013 NEW

We went to Tampa to see family and I booked us at the Sheraton Riverwalk because it was downtown and close to many things we wanted to do. I had read all the reviews prior to booking and our experience is as follows: We were always greeted when we pulled up to the valet and they were great about getting... More

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Connecticut
Top Contributor
54 reviews 54 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

On SPG we reserved a Standard Room with a river view. At check-in mentioned we were Gold Members and asked what was available. Under the new plan rules an enhanced room should be offered. The best the front desk could do is a room with a ¾ view of the roof and air conditioners and a ¼ view of the... More

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See 7 more reviews by Liketotravel77 for Tampa
Vancouver, Wa.
Top Contributor
154 reviews 154 reviews
57 hotel reviews
Reviews in 79 cities Reviews in 79 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

We spent 3 nights pre-cruise. I got a great deal on Priceline. Only negative, I hadn't known there was only valet parking, which was $18 a night, which made it a bit less of a bargain. Still a very good value! I belong to the Starwood guest program, so when checking in, I told them and was given a river... More

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See 2 more reviews by imawandrer for Tampa
Hilton Head Island, South Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 15 May 2013

We decided to stay at the Sheraton Tampa Riverwalk Hotel for three nights before heading off on a cruise. When we made the reservation we were totally unfamiliar with the annual Gasparilla Festival in full swing that weekend and all that it entailed. (Think Mardi Gras in fishnets on steroids.) Nevertheless, from the moment we drove up and Scott maneuvered... More

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crivera01, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review
16 May 2013

Hello Wolfe! Thank you for taking the time to submit a review on our hotel. It's always great to hear from our past guests. We are delighted to read how your encounter with our team, especially Thabani and Kerry, were positive and memorable. We definately strive to make our guests feel like there are home away from home and are... More

Fort Lauderdale, Florida
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 14 May 2013

I stayed here for a business trip. Great guest service. I stayed on the City View side and it was such a nice view! I'm from Florida, so it's nice to see something besides water. The WiFi was fast and complimentary. The lunch was great too. They serve chips before your meal, so it holds you over until your food... More

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See 2 more reviews by Uriel05 for Tampa
crivera01, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review
16 May 2013

Hello Uriel! We appreciate your feedback based on your past stay. It's always great to hear our guest's rave about their past stay with us. Thanks again for your feedback and we hope to see you again soon! More

Palm Harbor, Florida
1 review
5 of 5 stars Reviewed 12 May 2013

I was reluctant to have a ceremony and reception in a hotel until I walked into the Sheraton Riverwalk. I immediately fell in love. Paul, who acts as your wedding coordinator, is absolutely amazing. He was there for me throughout the entire process. He helped me with SOOO many things. He kept me calm, cool and collected. I had total... More

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crivera01, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review
14 May 2013

Hello Mandy! First and foremost, CONGRATULATIONS again on your wedding! We are extremely happy to have shared such a special day with you and your family/friends. It's great to hear that both Paul and Marshall made the whole planning experience a memorable and stress-free one. We are truly lucky to have them on our team! Thanks for sharing your feedback... More

Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed 11 May 2013

The employees in every area of this Hotel were friendly, knowledgeable and helpful. From the valets, front desk, wait staff, housekeeping, room service and even engineering! I would especially like to mention Sheila in Housekeeping. She went above and beyond to make our stay more comfortable. She spent a few minutes every morning checking in with my elderly mother to... More

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crivera01, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review
14 May 2013

Hello Cod172! Thank you for taking the time to submit a review on our property. We are pleased to hear that every encounter with our team was a positive and memorable one, especially with our very own Sheila from Housekeeping, whom by the way is our Employee of the Year! We appreciate your feedback and hope to see you again... More

Moncton, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 11 May 2013

We stayed at the Sheraton for 2 nights before a cruise. The hotel was clean and comfortable and we had a room overlooking the river where we enjoyed watching the students with their boats. We ate all our meals at the hotel and were quite happy with the restaurant there. However - after our stay we had a serious problem.... More

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crivera01, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review
16 May 2013

Hello Stephanie! We appreciate you taking the time to submit your concerns about your past stay with us. We are sadden to hear about your card number being compromised but can assure you that our team had no part in what is being alleged. Please note, we perform full background checks and that our entire front office team have been... More

Oxford, Massachusetts
Top Contributor
69 reviews 69 reviews
4 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 7 May 2013

My wife and I stayed here for two nights. The door/valet staff were very friendly and inviting and the lobby is very inviting. We were given a room on the 4th floor. The room was clean and had a warm decor. The bathroom was tiny and the shower head was poop. The main problem was that the window overlooking the... More

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See 2 more reviews by igotasweetride for Tampa
crivera01, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review
8 May 2013

Greetings Guest! Thank you for taking the time to submit a review on our hotel. We are pleased to hear that our valet and bellstaff were great throughout your stay. They're a great group of guys and we love having them on our team. It's also great to hear that your room was clean and inviting....just as you would expect... More

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Additional Information about Sheraton Tampa Riverwalk Hotel

Also Known As:
Tampa Sheraton
Sheraton Tampa
Address: 200 North Ashley Drive, Tampa, FL 33602
Phone Number:
Region: United States > Florida > Tampa > Downtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Onsen Hotels in Tampa
Price range (per night): $108 - $201
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Our hotel is conveniently located near the Port of Tampa and Raymond James Stadium, home of the Buccaneers. Onsite we also have over 10,000 sq ft of meeting and event space. ... more   less 
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Sheraton Tampa Riverwalk Hotel
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