Recently stayed at the Ritz Carlton Grand Lakes Orlando for business/pleasure, were unable to upgrade to a suite as the hotel was totally booked out. We booked a king room and upon arrival, which was lunch time were shown our room. It was a twin share, of which we explained that we had booked a king room. The bell man,... More

Hadn't been to the property in a year or two, but as always - the Ritz Carlton did not disappoint. My husband and I decided on Grande Lakes for an early anniversary getaway and were treated with some in-room drinks & treats to celebrate - thanks to Ed, the inquisitive team member who took my call when I confirmed the... More

Traveled with two of my girlfriends. Asked for an early check-in. When we arrived at the hotel at 10:30 a.m., they had the room available and ready! The pool area is fantastic and I thoroughly enjoyed the fact that there was food available pool side. The room is clean and they emptied the trash twice a day. They also provided... More

Great wonderful Ritz Carlton in the heart of Orlando. Convienient to everything and h so classy! We usually get a room with wonderful views of the pool and golf course. Service is second to none! More

Stayed on business but wished I had brought my family. The lounge is terrific with live music most nights. The golf course is one of the best in the state. Rooms clean, service excellent. More

We traveled to Orlando in mid-March. The hotel is lovely and the grounds are beautiful. If you enjoy walking or running, this is the place to be. My husband and 18 year old son played golf several times at the course on site and it was so convenient. The food was outstanding. We arrived at the hotel late in the... More

My wife and I stayed at the Ritz for six nights. Although a bit pricey, if you are looking for a guarenteed positive hotel accommodation experience, the Ritz at Grand Lakes is the place to chose. Very clean, outstanding service, all hotel amenities you would expect includind a beautiful Spa and access to the JW Marriott Facilities which include a... More

Clearly one of the best Ritz properties around. Really great service and staff, very friendly and helpful, and really great spa! Pool is great, and the JW Marriot next door if you need another diversion for shopping, etc. I was there for business this time and the hotel is very efficient, and does a phenomenal job. My only rap is... More

My company hosted our annual customer conference at Ritz Carlton Grand Lakes in November 2011. Phenomenal is all I can say. The facility was excellent as a guest, but as a business person doing a premier event, it was off-the-rails great! I was not the primary event planner, but they treated me and all of the event workforce like gold.... More