The customer service was amazing, the beach was beautiful and the rooms were nice and clean. I would definitely stay again at this hotel. More

My teenager and I stayed at the Grand Plaza last year and really enjoyed our stay but thought this spring we would try the Tradewinds two doors down. Bad move! For a higher price we got a view of the parking lot, old brown carpet, overwhelming mold smell in the room and unfriendly staff. We were forced to stay one... More

My sister was getting married on Sunday so we decided to make it a weekend. I definitely have a couple of tips that I will put at the end. Overall the hotel was nice a above average but not perfect by any stretch. It is an older building so somethings just look old but you can also tell that they... More

I know this is really for the hotel but I just had to write a short note complimenting their lovely beach bar. Having been here a few times, it just gets better thanks to the excellent service offered by their wonderful bar staff, Susie in particular is deserving of the finest praise for her warm welcome, cheery smile and attention... More

We try to come back to this hotel every other year and this was our 5th time. We had a side room with views of the bay and gulf and find the location wonderful. The room is good and the bed is so comfortable. The TV was new from last time with a brilliant picture and the coffee machine, fridge... More

we had a side room so our view was the gulf and bay, loved sitting on the balcony. Room had good TV, shutters on all windows, murphy bed and couch. Fridge and coffee also. We watched two weddings on the beach and enjoyed Bongos Beach Club. However, the rooftop restaurant was cramped and the workers were a bit snooty. We... More

I was so excited for a couple of days at the beach but then I had to cancel because my grandfather is having surgery. When I called to change my reservation, which did happen to be the day of, they told me I would still be charged for one night. Normally I would understand but due to the circumstances a... More

This is my 5th stay at this hotel. I like familiarity, so I don't have to waste any of my precious vacation time wandering around looking lost while trying to find things. It's an older hotel and they do a great job of keeping it up to date and maintaining it. The new additions to the Bongo's Beach Club look... More

We got married at this hotel when it was the Holiday Inn 10 years ago and it was brilliant. So we said if we could we'd go back for our 10 year anniversary in May 2012. My husband had emailed them back in November to tell them it was our anniversary and asked if they could do anything for us.... More