This hotel is okay, as far as the rooms go and the hotel reception staff very nice, but it falls down terribly in the restaurant called "1912" not the food, that was okay, not the cleanliness, that was okay, but the wait staff that we had on Saturday evening May 19th 2012 did Not know their jobs The female waitress... More

There isn't much in terms of luxury hotels when it comes to Pensacola (I'm a former resident), but the Pensacola Grande is as close as you will get. The front desk staff isn't what you would expect for a hotel of this caliber, they really need to step it up. The rooms were clean, but the bed was a bit... More

Thanks to good Trip Advisor reviews I wasn't totally put off by the general appearance and lack of attentiveness of the front desk staff who seemed below the standards one would expect at a first class hotel. By contrast,w e found our room to be very clean and tidy with nice furnishings and a terrific view of Escambia Bay. We... More

What a pleasant surprise when I arrived here yesterday . Beautiful old hotel. Great service, priced right.

Stayed here for 3 nights and it was wonderful. The desk clerks were always so helpful and the pool and fitness center were very clean. The lounge had free popcorn which was a nice touch but the best part were the elevators. They quickly arrived when I pushed the button and as soon as I entered and hit the floor... More

My stay here was 4/11-4/15: My gripe before even arriving to the hotel was the fact that they took the entire 5 day stay at once. Now from what I've been told this is becoming the norm for hotels taking money before you even arrive. After arriving the front desk attendant informed me that she needed to see my CC... More

The train station that serves as the lobby, bar, and restaurant is extremely beautifu; truly something special. The room on the 10th floor overlooking the downtown and harbor was great. The breakfast in the hotel restaurant [1902 or something] was fantastic. The egg benedicts with the fried green tomatoes is a must. Prices are very reasonable; especially, for a hotel.... More

By far one of the nicest hotels we have stayed in. Excellent service, great room, and amazing restaurant too.

Not my first time at this Hotel and there's a reason why. This place is awesome! You enter the hotel via the old L&N Train Station. It's a great mixture of Old and New. The view of Penscola Bay is Amazing from the 11th floor and up. The Civic Center is just across the road so it's a great place... More