My stay was good, the only complaint is that the rooms are small, but they were clean and off the main highway and within minutes of where we were playing...

Customer service was great. I traveled with pets and had no problems, there is an extra $35 fee for that. Sheets were clean,same with bathrooms. Just outdated. Compared to other hotels in the same price range I'm glad I chose this hotel. I checked out another hotel on the same highway and it had a scarey atmosphere and filthy rooms.... More

Absolutely the the worst hotel you could possibly stay at. If I could give zeros for ratings I would. Walked on and the whole hallway smelled like marijuana. Room was dirty, mold on the furniture, secondary lock broken off, window cracked, fire extinguishers missing, ice machine broken, "security door" on outside of building broken - you could yank it open,... More

We have stayed at this hotel for the past 4 years that we have come to Pensacola. We stay here because the rates are great and the staff is even better! They are beginning to renovate the hotel, which I look forward to seeing when we return. The hotel is located about 10-15 min from the beach, with easy access... More

Booked a pool view king bedroom..Got there and it was no pool view and then there was NO HOT WATER whatsoever!! A little aggravating

Room was very quiet. Hot and cold faucets on sink were reversed and mislabeled. Bottom drawer in dresser was off track. Both of these were reported to front desk.

First thing was the room was filthy. Sunflower seeds & Trash under beds, behind night stand, carpet was filthy. Turned on the cold water (at least I though) but was surprised by hot water. Knobs were reversed. Had to hold down handle on toilet to get it to flush. When I spoke to the housekeeping staff to ask them to... More