We needed a last minute hotel for an unexpected overnight stay at Disney, so we found this for a great price on Expedia Last Minute Deals. Was very impressed by the property. Beds were very soft and comfortable with plenty of pillows. We had a balcony with furniture, a mini fridge, and a nice area for getting ready, should you... More

We have stayed here a few times now. The hotel is close to Downtown Disney and other area shopping and restaurants. The price is always competitive for the times of year and surrounding hotels. The rooms are large and even have a balcony with patio furniture. There was plenty of towels, and even the days we left at almost noon... More

I have never been to Disney and decided to go with a big group of people. we all booked out rooms (a total of 3 rooms) the other two rooms had a great view of Disney but I didnt have one even though I paid extra to get the same view. (We all rented the exact same room) We tried... More

On a whim we decided to extend our Disney vacation. Because we had already checked out of our original hotel, we called AAA to see what was available in the area. AAA gave us a great rate for the Best Western and there was availability on a Friday night. We only stayed the one night but it met our family... More

We stayed May 3-7, 2013, party of 5 adults, it had been 10 years since I had stayed here last. Upon check-in the staff seemed a little unorganized. I had already purchased Disney Park tickets online and had requested a roll away bed upon booking, and obviously that didn't show up on their computer because I had to ask for... More

This hotel has horrible customer service. The restaurant staff works multiple locations. The room was renovated but the bathroom was not. We often had to call down for things that are standard. The heated pool was not heated we were made to believe the pool was cold due to rain. The location was good but I wish I would have... More

I should have listened to the reviews, but I decided to give this hotel a chance. I should never had done that, the check in was fast, the lobby was ok but then we took the elevator to the room... The hallways had a terrible smell, same as the room. The bathroom was dirty. The beds had black dots all... More

My trip started out by trying to be hustled by a Valet for $10 per night. The valet parking spaces are close to the entrance. If you do not select valet parking you get the not so choice spots. The next morning I was informed that my free breakfast was continental and if I desired a hot breakfast I could... More

Have been coming here for many years. The staff and hotel manager are always very helpful. Never a problem with Disney shuttle. We always get a Disney view room and enjoy it. Pool area is great. Just a short walk to Downtown Disney. Plan on staying here many years to come. I do think that they could be more generous... More