Our Florida trip started out with 2 nights at the Best Western Plus Orlando Gateway. The hotel staff was very friendly, the rooms were clean, the bed was comfortable and the pool and 2 hot tubs were great and the price was right!. We were so impressed with the hotel that we booked our last night there before we flew... More

Stayed here from 19th Jan - 2nd Feb, this was our 6th stay at the Best Western Orlando gateway (also stayed here when it was Clarion Universal). As usual had a great stay, we had a couple of nights away in Miami and returned to no hot water so had to be moved to another room, bit of a pain... More

We had booked room through agoda ,some virus we lost the booking reference,we got in touch with staff named Tiffany,all the three reply,we received very prompt answer ,hopefully our stay of family will be enjoyable. Dr.Saifuddin of India More

So when we got there at 12 noon, we were told that check in was at 4 but to hold on. Well they miraculously found us a room ( this is January mind you) but it was an upgrade and was going to be an extra $10 a night. When the lady saw it wasn't happening, the rate magically dropped... More

Although our stay was brief (3 p.m. Sunday - 7 a.m. Monday), we were extremely satisfied. Staff upon check-in and check-out was extremely courteous & helpful. After having just stayed 2 nights in another hotel in a different city, we weren't expecting much. Best Western Plus Orlando Gateway met & exceeded all of our expectations! Location to attractions is convenient.... More

We stayed here for 4 nights ; Dec. 28 to the 31st. The room was booked through my aeroplan points and I requested a king suite room. Wow, the room was huge like 2 rooms together. I was amazed. There was a little kitchenette with a sink, coffee maker, a fridge (not sure if there was a microwave). I stayed... More

Over all not bad. A little out dated but clean. We asked for a king size bed and was told it would be an extra $20 a night. That was just silly! We've spent many nights in hotels and never had to pay extra for a bigger bed. There's no breakfast included but they're in the middle of it all.... More

Thank you Kevin (front desk) for going above and beyond to accommodate my request via phone from Dallas, Texas! The wonderful bottle of wine you sent on my behalf to my husband's room was an unexpected and sincerely appreciated "surprise" for my weary traveller. It's a privilege to commend you on your exceptional customer service. More

The best reason for staying in this hotel is the location. Positive points: 1)It is near several restaurants and stores(about 10 minutes walk). Theres a Walgreens, I Hop and small eateries nearby.You can also order Pizza for delivery. 2) There is a small shop on the ground floor where you can buy cakes,pastries,bread,coffee and drinks. 3) There is a Free... More