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Westin Orlando Universal Boulevard

4.0 of 5
9501 Universal Blvd, Orlando, FL 32819 (Formerly Westin Imagine Orlando)
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Westin Orlando Universal Boulevard
Ranked #57 of 328 hotels in Orlando
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516 reviews from our community

Traveller rating
    261
    174
    53
    17
    11
See reviews for
Families
144
 
Couples
103
 
Solo
40
 
Business
179
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

This hotel has proven to be a winner with our family (2 adults, 1 child) a few times now. The service is perfect, the rooms are comfortable and the pool area is so relaxing. We love sitting on the patio, having breakfast or a glass of wine with lunch. A great spot for chilling out and fun at the same... More

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Port Richey, Florida
Top Contributor
65 reviews 65 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

Had a business stay and selected the Westin based on its easy access to the airport and major highways, its quality and great Priceline rate. I thought the published standard rates seemed a bit high, though, given the overall package. It's not exactly a resort-type hotel but a cut above the average Orlando offering. I did, however, find the facilities... More

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See 3 more reviews by Bullzfan for Orlando
New Jersey
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

We only spent 1 night here, the last on our Disney vacation before leaving for home. For a small fee, we got upgraded to a 2 bedroom suite, which was superb especially with the kids. This room had a full kitchen, living & dining room, along with 2 separate bedrooms. The decor was very nice and modern, the hotel clean,... More

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Edmond, Oklahoma, United States
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

The Food: The Italian Restaurant here is Fantastic The Doorman: The Day Shift Man competes with "Tall Paul" from KCMO for "BEST In-Class" The Service: Incredible The Beds: None Better, ANY Hotel Chain The Smell: I LOVE The Gree Tea scent that permeates The Westin The Pool: What a pool and what views! The Location: Location, Location, Location The Value:... More

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San Jose, California
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 12 May 2013

I am Starwood Plantinum member and usually prefer to stay at their properties for the benefits it offers to their most loyal guest. We got upgraded to a one bed room suite, complimentary breakfast and internet! The staff was able to accomodate our request for a hot breakfast for an extra $5 per person as it gets a bit boring... More

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WestinImagineOrlando, General Manager at Westin Orlando Universal Boulevard, responded to this review
16 May 2013

It’s wonderful to read that you enjoyed not only your breakfast dining experience and upgraded suite accommodations, but many of the luxury amenities that make The Westin Orlando Universal Boulevard a great place to stay. It is our goal to provide a refreshing retreat for all our guests and we hope that the parking fee was not too much of... More

Fort Lauderdale, Florida
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 9 May 2013

I booked my reservation through Hotwire, only paid $93 with taxes and fees. If you join the starwood reward program you will be automatically upgraded to their starwood guest floor and usually receive an upgraded room at check in. The hotel was very clean and kept up to date. I was very happy with the decor both outside the hotel... More

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See 6 more reviews by Rebecca G for Orlando
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 May 2013 via mobile

My daughter and I stayed for just one night during an Orlando shopping trip. Westin is one of my preferred brands and this one was fine but not spectacular. Parking was about $15 -- I always hate paying for parking -- but I guess this one was in line with typical rates in touristy areas. We were going to eat... More

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See 2 more reviews by Waiting2Board for Orlando
WestinImagineOrlando, General Manager at Westin Orlando Universal Boulevard, responded to this review
6 May 2013

Thank you for taking the time to let us know about your recent stay at The Westin Orlando Universal Boulevard. It is our pleasure to provide our guests with a refreshing experience throughout their entire stay. Fiorella’s Cucina Toscana offers some of the very best in authentic Italian dining and it is delightful to know you found our dishes to... More

jacksonville, fl
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 May 2013

This is my 2nd stay at the Westin. Both of my stays were booked through Expedia and the rates were the same for both rooms and quite reasonable. The first time at this hotel, I had a suite which was phenomenal. This time I had a double room. They allowed me to check in before noon which gave me time... More

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WestinImagineOrlando, General Manager at Westin Orlando Universal Boulevard, responded to this review
6 May 2013

It is always delightful to hear from a returning guest. Thank you for providing feedback about your recent stay with us at The Westin Orlando Universal Boulevard. Renewing touches are what can make the difference in a great stay and we provide many in-room amenities for our guest to enjoy like kitchenettes equipped with all of the comforts of home.... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 30 April 2013 via mobile

I was in Orlando for a conference recently and stayed at this property. Property is located closer to Universal than Disney. At $250/night you shouldn't have to pay for WiFi and parking. I personally woudn't stay here with my family.

Was this review helpful? Yes 1
WestinImagineOrlando, General Manager at Westin Orlando Universal Boulevard, responded to this review
6 May 2013

We truly appreciate the time you took to let us know about your experience. Your comments are highly valued and while we do charge for Internet access in individual guest rooms, wireless service is complimentary in our Lobby. We always hope to ensure the safety and security of our guests and our private parking is designed with just that in... More

San Antonio, Texas
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 April 2013

I arrived, very late, after a day of long delays and the staff was very accommodating and provided me with a very nice suite that overlooked the pool area. The room was very clean and very quiet at night. The only hitch was when I opened the fridge and found someone's leftover Chinese food. It wouldnt have been so bad... More

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WestinImagineOrlando, General Manager at Westin Orlando Universal Boulevard, responded to this review
1 May 2013

No matter what hour you may arrive, our associates are always prepared to welcome our valued guests! Thank you for sharing feedback of your time spent at The Westin Orlando Universal Boulevard. We are delighted to know that you found our accommodations to be so clean and peaceful, however we must apologize if any details may have been overlooked in... More

 
 
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Additional Information about Westin Orlando Universal Boulevard

Also Known As:
Westin Imagine Orlando Hotel
Westin Imagine Orlando Hotel Orlando
Orlando Westin
Westin Orlando
Westin Orlando Universal Boulevard Florida
Address: 9501 Universal Blvd, Orlando, FL 32819 (Formerly Westin Imagine Orlando)
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar/Lounge Business Centre Fitness Centre Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotels in Orlando
#21 Luxury Hotels in Orlando
#82 Family Hotels in Orlando
Price range (per night): $119 - $296
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Westin Orlando Universal Boulevard is the area's ideal Orlando Convention Center hotel. Located within the heart of numerous attractions and things to do in Orlando, this Orlando luxury hotel features 315 guest rooms, including one- and two-bedroom suites. Experience personal renewal and luxury at this Orlando hotel. ... more   less 
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Westin Orlando Universal Boulevard
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