We were first given a smoking room, we had booked one accidently. Called the front desk was told, "you booked a smoking room, I have your reservation, you are not the only person staying here. Yes, you are booked for 10 days but its what you reserved." I tried to explain we booked through hotels.com and it was a mistake,... More

I arrived at the Quality Inn & Suites near Florida Mall on Saturday, 7 April 2012, for two nights. I woke up to go to the Loo/restroom at 5.00 am on Sunday morning as a regular trip to the Loo/restroom. On my return to the bed I saw BEDBUGS all over the bedhead, the wall next to the bedhead and... More

I was suprised with this motel after reading some of the reviews. My room must have been renovated lately. The lamps on the room were all nice with pineapple decor on them. The bathroom had a new tub and granite surround. The toliet and floor tile were new. They even had a quartz sink and new mirror and lighting. The... More

I came to this hotel for the night without any real expectations and I was pleasantly surprised with what I found. The woman working the front desk was extremely friendly and helpful and my room was great, standard, but great. I thought the lobby area was unique and fresh as well. In a town like Orlando, where there are hotels... More

This is a perfect place to stay when you want easy access to the international airport which is only 6 miles away, and a very easy drive, depending on traffic. It has a great outdoor pool, good size bedrooms, and the breakfast is adequate. Will book there again.

Ok, I've read all the reviews about this unit of Quality Inn before traveling to it. I am just back and let me warn you: it's a good choice only location wise, and this IF you get a nice cheaper-than-cheap deal (as it was our case, it was part of great deal of a package). The reception lady on the... More

The best part of this hotel was the friendly shuttle driver (shuttle was free from the airport). There aren't many choices for food within walking distance, but we saw a hooker leaving the hotel on our way back from dinner. (How do I know she was a hooker? Trust me.) The interior was more on par with a Motel 6.... More

I booked numerous rooms for a convention. I called the hotel directly several days before to again confirm all the reservations. Some of the people were still told they didn't have room reservations when they arrived. They were all prepaid and I had the hotel confirmation numbers for each and I still had to fight with some of the rude... More

This place is dirty!! Washcloths were stained black, walls were filthy, and doors were marked up with nasty fingerprints. I would never stay here again! Staff was very rude and not helpful. Key to door would not work. Had to go to office every day and have it rekeyed. Sleeping on a park bench would have been better!