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Residence Inn Lake Buena Vista

3.0 of 5
11450 Marbella Palm Court, Orlando, FL 32836
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Residence Inn Lake Buena Vista
Ranked #110 of 328 hotels in Orlando
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517 reviews from our community

Traveller rating
    255
    170
    51
    23
    18
See reviews for
Families
264
 
Couples
58
 
Solo
9
 
Business
45
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 11 May 2013

Our room was not clean when we checked in. Then the next day they did not clean it and tried to blame it on us that we had left the do not disturb sign out. We had to ask for soap and shampoo. The sliding glass doors on the closets fall off whenever you move them.

Was this review helpful? Yes 2
Honolulu
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 11 May 2013

What a pleasant surprise. Marriott has improved substantially over the years. This property in contradicts its image. The staff has the discipline & courtesy we lack in the most hotels. The comp breakfast in way more than offered in the USA Best Westerns. As a travel industry veteran I have rarely offered or taken the time to rate a property.... More

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See 2 more reviews by ptb2929 for Orlando
Winter Haven, Florida
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 11 May 2013

I love staying at this hotel. Anytime my family and I visit Orlando, this is the hotel we prefer. We love this hotel (1) because of it's location. It is in the center of all the theme parks, but not located in the very busy, congested, heavy traffic area; (2) because of the spacious rooms. Most hotels in the area... More

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See 10 more reviews by Jfoxxluv1999 for Orlando
Fort Edward, New York, United States
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 April 2013

The suite we stayed in for 8 days was just perfect. The personnel were absolutely the best. Everything in Orlando is fairly close, as we went to the following attractions: Discovery Cove, SeaWorld, Universal Studios & City Walk, Downtown Disney, and the nice town of Celebration. By the way, the Inn has all the means for you to purchase tickets... More

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See 7 more reviews by Michael F for Orlando
Crystal S, Director of Sales at Residence Inn Lake Buena Vista, responded to this review
11 May 2013

Thank you so much for your review on TripAdvisor! You are right that weather in March is pretty close to perfection! :-) I am so happy to see that you enjoyed your stay and we look forward to hosting you again soon! Until then, please accept our deepest gratitude for giving us the opportunity to be a part of your... More

Marietta, Georgia
Top Contributor
73 reviews 73 reviews
62 hotel reviews
Reviews in 53 cities Reviews in 53 cities
268 helpful votes 268 helpful votes
4 of 5 stars Reviewed 20 April 2013

Last time we stayed in Orlando, we stayed at the Courtyard Lake Buena Vista. Although this hotel is only about 1/2 mile away, it is WORLDS apart from the Courtyard. For one thing, the location is so much quieter, and since one can access the hotel from the previous exit as opposed to the insanely trafficy Apopka-Vineland exit, it made... More

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See 2 more reviews by fredandkell for Orlando
Crystal S, Director of Sales at Residence Inn Lake Buena Vista, responded to this review
11 May 2013

Thank you so much for taking the time to pos a review on Trip Advisor!. Our staff will be so happy to hear that you enjoyed your stay. I will share your comments with the team during our morning meeting and please let us know when you return so that we can greet you personally! When your travels bring you... More

Boca Raton, Florida, United States
1 review
5 of 5 stars Reviewed 15 April 2013

We stayed at this hotel once a couple years ago and again the past February. Our main reason for choosing it was because it's pet friendly. I think the fee is a little high, but you have to do what you have to do. After staying there and feeling very safe not only while at the hotel but leaving our... More

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Crystal S, Director of Sales at Residence Inn Lake Buena Vista, responded to this review
19 April 2013

Thank you so much for taking the time to share your experience at our hotel with the readers of Tripadvisor. Our team will be especially thrilled to hear your comments regarding their friendliness and I know they really enjoy going above and beyond for our guests. I am so pleased to hear that you enjoyed your time with us. I... More

Perkiomenville, Pennsylvania
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 14 April 2013

Decor was a bit tired and beat up...a bit like a shore efficiency hotel at the Jersey shore that has seen its share of kids and wear. Space for a one bedroom suite was not really too much bigger than a nice sized regular hotel room...they just squeeze in a wall to separate out the space into two. Bathroom was... More

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Crystal S, Director of Sales at Residence Inn Lake Buena Vista, responded to this review
19 April 2013

Thank you so much for choosing Residence Inn Lake Buena Vista for your stay in April. I am sorry to hear that your stay with us did not meet your expectations and plesae know that our top priority for every guest to leave 100% happy. We always welcome feedback that allows us to train our staff to better exceed our... More

Cary, North Carolina
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 8 April 2013

We stayed here 3/29 thru 4/2 in a family suite. The staff overall was very helpful and attended to any matters quickly. When we first arrived in our room all was clean, except the bathroom (how that happened is beyond me) but we called the front desk and they immediately sent up the housekeeping supervisor to see what needed to... More

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See 2 more reviews by MimiGnc for Orlando
Crystal S, Director of Sales at Residence Inn Lake Buena Vista, responded to this review
19 April 2013

Thank you so much for choosing Residence Inn Lake Buena Vista for your stay in March into April. I am so happy to hear that you enjoyed your stay with us! You are correct in that our two bedroom suites offer a lot of space and extra privacy but next time you may try one of our Family Suites which... More

Fair Lawn, New Jersey
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 8 April 2013

This hotel is very close to all the Disney parks. It is located off the main road in a quiet area. The hotel is very clean and the rooms are quite comfortable. There is a full breakfast buffet served every morning. There is a full kitchen in every suite so you can prepare some of your own meals rather than... More

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Crystal S, Director of Sales at Residence Inn Lake Buena Vista, responded to this review
19 April 2013

Hello! I am so happy to hear that you enjoyed your stay with us! You are correct in that we do read every review and that we were able to upgrade you while you are here. We certainly try to if we have the availability. I will be sure to share your feedback with our team. With that in mind,... More

Halifax, NS
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 8 April 2013

When booking our 2013 holiday to Orlando we decided to book the Residence Inn again this year as we had such a positive experience last year. We stayed for 2 weeks from March 23-April 6, 2013. I am happy to report that we had an equally great time this year. For details on the hotel please see my previous review,... More

Was this review helpful? Yes 2
Crystal S, Director of Sales at Residence Inn Lake Buena Vista, responded to this review
19 April 2013

Thank you for returning to the Residence Inn Lake Buena Vista this year! One of the most rewarding things about this Marriott hotel is that we have a lot of repeat guests and every time you come back to see us we take it as a personal compliment! We do read every review and that we share this feedback with... More

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Additional Information about Residence Inn Lake Buena Vista

Also Known As:
Residence Inn Lake Buena Vista Hotel
Residence Inn Lake Buena Vista Hotel Orlando
Residence Inn Orlando
Orlando Residence Inn
Residence Inn Lake Buena Vista Orlando, Florida
Address: 11450 Marbella Palm Court, Orlando, FL 32836
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#103 Family Hotels in Orlando
Price range (per night): 107 AUD - 177 AUD
Hotel Class:3 star (3*)
Reservation Options:
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Residence Inn Lake Buena Vista
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