Very very bad hospitality. The receptionist Jennie is so arogant and the service is so poor. They will try to charge you for each and everything. If you leave you room with trach can filled. The house keeper will not clean your room and give you stupid reason.
All in all except price everything is bad here.
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I would like to thank Jenny Muntanez. She is the manager at Value Place Grande Lakes in Orlando, FL
Although this was my second visit, I was very pleased with the staff. She was extremely professional and kind.
The property was well maintained.
Thank you Jenny for a job well done! We need more managers like Jenny.
Adrina
room 329
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They "only do check-in" between 3-6pm and when we arrived at 615pm, the front desk was closed and it took over 45 minutes for the on-call person to check us in. We were supposed to be in a non-smoking floor (2nd out of 4 stories) but the elevator, hallways and rooms reeked of cigarette smoke. My 2 kids and my...
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Dear Valued Guests,
Part of the Value Place promise is to provide our guests with a clean environment which we uphold to the highest of standards. Every one of our hotels has designated smoking floors, the third is optional and the fourth is smoking only. We under no circumstances allow guests to smoke on the first or second floors and...
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