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Doubletree By Hilton at the Entrance to Universal Orlando

3.5 of 5
5780 Major Boulevard, Orlando, FL 32819
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Doubletree By Hilton at the Entrance to Universal Orlando
Ranked #156 of 328 hotels in Orlando
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1,024 reviews from our community

Traveller rating
    287
    367
    212
    93
    65
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Families
339
 
Couples
274
 
Solo
25
 
Business
121
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Raleigh, North Carolina
2 reviews
5 of 5 stars Reviewed 16 May 2013 NEW

I had a great time at Universal Studios and part of the reason was the hotel we stayed at. Located conveniently just across the street from the Park's Entrance, it allowed me and my boyfriend to just come and go as we pleased. We took a taxi one night and it was $5 (flat rate for a cab) and the... More

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Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 16 May 2013 NEW via mobile

Definitely if you're used to double trees this would be a lifetime experience. It's more to a days inn or comfort inn than a Hilton affiliated. Crowded with tourists , noisy, and rooms are terrible. Terrible indeed. Try any Hampton around and it will be much better than this.

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Enterprise
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2013 NEW

Really good staff! Very helpful staff! Any problems they fixed right away. Very helpful with finding things near by. Helpful with restrunts and stores. They gave really good info on the parks. the ones to go to and ones not to.

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Lawrenceville, GA
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 13 May 2013 NEW

I stayed here one night on business. Being located across the street from Universal Studios clearly it is geared toward that crowd. The rate was reasonable but the hotel left something to be desired. This hotel has been around a long time. Over 30 years ago I stayed here when I was in high school and it was a Sheraton... More

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Jackson, Mississippi
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 13 May 2013 NEW

I believe we were in room 269....it was the corner and it was VERY spacious! I was really shocked and pleased by that. The cookie everyone talks about......well I understood why they talked about it. AWESOME! Also, the lady checking us in warned us that a high school group would be staying on our floor and asked us if we... More

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See 6 more reviews by amandasprice for Orlando
albany ny
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 11 May 2013 NEW

This hotel met all that repear Hilton customers have come to expect. Our flight arrived at 11am on Saturday. We called and asked if they had any available early check-ins and what time would if they had. WE were told to come right down. We had no wait to check-in, we were greeted by very friendly smiling staff, handed warm... More

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england
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 11 May 2013

We stayed here sept 2012 and 2011 .. we find this the best hotel to stay at in the area. its only a 10 min walk to universal and a short walk to lots of food places like a easy brecfast at golden corel 5min walk down the rd and tgi over the rd walgreans 5mis away too its a... More

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See 2 more reviews by matthewdarby for Orlando
Georgia
1 review
3 of 5 stars Reviewed 10 May 2013

Did you know that valet staff are not employed by the hotels - even tho they wear the hotel name tag? Well the guys at this hotel that provide the Valet services are the BEST!!! They gave us all the tips to using the I-Ride service, public transport, taxi service and how to get to all sorts of places without... More

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Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review
12 May 2013

Dear Pam M, Thank you so much for your comments on our Valet staff. I have forwarded them to the Valet manager so he couls share him with his whole team. We are glad you had a good time and hope to see you again soon. Best Regards, Louis More

cape coral, United States
1 review
3 of 5 stars Reviewed 10 May 2013

Ok hotel for business. a bit pricey on food. It is across the street from Universal so that's likely why. Bell staff and front desks staff were great! Bathroom could use a little more detail cleaning but over all it was ok.

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Review collected in partnership with DoubleTree by Hilton

Colchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 10 May 2013

I will try to be honest without being lengthy!! We arrived at around midnight and were greeted with a warm cookie and very quick check in!! (I had emailed beforehand as we had two rooms booked and requested them together, we had a response from Louis Ederer, Guest Relations Manager, saying we had interconnecting rooms with a great view!!). Oh... More

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Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review
12 May 2013

Dear JWells1973, Thank you so much for your review!! I am so happy to hear you had such a great time here. I have shared your comments with all the staff. We hope to see you the next time you are visting the Universal Area. Best Regards, Louis More

 
 
 
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Hotel Summarization (Beta)

What travellers say

  • Very nice(17)
  • Breakfast buffet(17)
  • Parking lot(11)
  • Pool area(11)
  • Warm cookies(11)
  • Ale house(11)
  • Front desk staff(10)
  • Sea World(9)
  • Hot tub(8)
  • Food court(6)

Additional Information about Doubletree By Hilton at the Entrance to Universal Orlando

Address: 5780 Major Boulevard, Orlando, FL 32819
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#145 Family Hotels in Orlando
Price range (per night): $83 - $151
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Also Known As:
Doubletree By Hilton At The Entrance To Universal Orlando Hotel
Doubletree By Hilton At The Entrance To Universal Orlando Hotel Orlando
Doubletree Orlando
Orlando Doubletree
Doubletree Universal
Doubletree By Hilton At The Entrance To Universal Orlando Florida

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Doubletree By Hilton at the Entrance to Universal Orlando
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