Definitely if you're used to double trees this would be a lifetime experience. It's more to a days inn or comfort inn than a Hilton affiliated. Crowded with tourists , noisy, and rooms are terrible. Terrible indeed. Try any Hampton around and it will be much better than this.

Really good staff! Very helpful staff! Any problems they fixed right away. Very helpful with finding things near by. Helpful with restrunts and stores. They gave really good info on the parks. the ones to go to and ones not to.

I stayed here one night on business. Being located across the street from Universal Studios clearly it is geared toward that crowd. The rate was reasonable but the hotel left something to be desired. This hotel has been around a long time. Over 30 years ago I stayed here when I was in high school and it was a Sheraton... More

I believe we were in room 269....it was the corner and it was VERY spacious! I was really shocked and pleased by that. The cookie everyone talks about......well I understood why they talked about it. AWESOME! Also, the lady checking us in warned us that a high school group would be staying on our floor and asked us if we... More

This hotel met all that repear Hilton customers have come to expect. Our flight arrived at 11am on Saturday. We called and asked if they had any available early check-ins and what time would if they had. WE were told to come right down. We had no wait to check-in, we were greeted by very friendly smiling staff, handed warm... More

We stayed here sept 2012 and 2011 .. we find this the best hotel to stay at in the area. its only a 10 min walk to universal and a short walk to lots of food places like a easy brecfast at golden corel 5min walk down the rd and tgi over the rd walgreans 5mis away too its a... More

Did you know that valet staff are not employed by the hotels - even tho they wear the hotel name tag? Well the guys at this hotel that provide the Valet services are the BEST!!! They gave us all the tips to using the I-Ride service, public transport, taxi service and how to get to all sorts of places without... More

Ok hotel for business. a bit pricey on food. It is across the street from Universal so that's likely why. Bell staff and front desks staff were great! Bathroom could use a little more detail cleaning but over all it was ok.

I will try to be honest without being lengthy!! We arrived at around midnight and were greeted with a warm cookie and very quick check in!! (I had emailed beforehand as we had two rooms booked and requested them together, we had a response from Louis Ederer, Guest Relations Manager, saying we had interconnecting rooms with a great view!!). Oh... More