At a price of a lower star-rating hotel I got great service, well equipped room, very well supplied and roomy gym (important for this traveler) - all in the hotel which has its' restauants and bars named after valued employees. Highly recommended.

We loved our experience at the Florida Hotel; service was outstanding every step of the way. Staff went out of their way to make sure our event went smoothly. It's quite stressful to manage an event from a distance, however, Myle Gray and Jim Fleck did a terrific job. We enjoyed our buffet breakfast in the on-site restaurant, as well... More

Agree that this was an amazing hotel for our reunion. Everything - from the hospitality room to the banquet meals to the service from the staff exceeded our expectations and was excellent. Don't hesitate to book your convention or group meeting here.

If you're looking for a clean room with comfortable beds in a great location at The Florida Mall in Orlando then this is the Hotel for you. It felt like there were more business people on conference & airline crew on layovers, than actual tourists, which gave the hotel a different ambience. I'd describe the staff as friendly & courteous... More

From the front desk staff (Tara) to the bellmen to the various staff everyone was absolutely accomodating and wonderful- the facilities were great- my best experience at a conferenc ecneter ever- would highly recommend it for others considering a location- for both the in hotel services as well as parking and the presence of the mall right outside the door

Went there on a conference hosted in the hotel. Service is good, rooms are clean and comfortable. You got everything you would expect from this kind of hotel (situated in a big shopping mall - which gives you plenty of free parking just outside the hotel). Location is quite convenient to park areas in Orlando. Most of the hotel is... More

This hotel was amazing, By far the best venue we have had. Overall the staff and facilities were outstanding. All of our events were extremely complicated, but the Staff was able to accommodate us in every respect. We did not hear one single negative comment from any of our 300+ attendees. Would do it again .....no question.

Booked & stayed at this hotel for 2 nts from 15th May 2012. Was exactly what we wanted & needed - staff great & clean, well cared for room. Was perfect for us as not far from Orlando Airport after a long flight & picking up a car to drive on opp side of road so didn't want to go... More

I am currently staying in the hotel - and while the service is great (very friendly check-in and bellhops) but I am shocked this hotel is rated so high? I travel for business often and this is equivalent to a airport Hilton. It’s not awful or bad… its just very average and in some areas below average… PROS: -Attached to... More