I am a Hilton hotel kind of a guy. We are gold members so we have loyalty to the brand. However, this time I must say I was disappointed in our overall experience. Check-in was smooth nice greeting from the front desk. Once we got to our room and lugged everything in and tried to settle I noticed there were...
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Have just returned home, after another brilliant holiday in Naples, Florida. We have been going for years, twice a year, a month at a time and after trying five other hotels in Naples we finally discovered the Hampton Inn and have been going there ever since.
It is the perfect location, being near to The Outback Steakhouse, The Cheescake Factory,...
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Thank you so very much for your wonderful review. It makes the staff very happy to see returning guests and gives them a chance to get to know them and take care of their requests. We are very happy with the recent renovations and plan on continuing to upgrade our property. We look forward to your return visit.
Lana Aylwin...
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we have been staying at the hotel since 1997 and seen 3 remodles and always come back,hotel is great value and staff are always helpful,the famous hampton bed is fantastic after a long drive,will be back in september to see the results of latest renovation.
Thank you so much for your wonderful review. It makes us very happy to hear our guests had a great experience with us. The true test is that our guest returns again and again and still has great things to say about our Hotel. We want all our guests to feel welcome and at home and so we continue to...
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This was my first stay at a hampton and I was impressed. The hotel was just renovated and was very clean. I was surpised how good the breakfast was ( for a free breakfast). I wouldve liked to been able to walk to downtown, 5th ave but this was a good value overall.
Thank you so much for your wonderful review. It is such a pleasure when our guests let us know how much they enjoyed their experience with us and our wonderful town. I hope we will always be your hotel of choice on any future visits to Naples.
Lana Aylwin
General Manager
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I chose this hotel because it was close to the beach and it served as a rest area for my continuous drive to Miami the next day. Overall the hotel is good. Free parking, WIFI, breakfast, pool, and cookies after 5pm. The hotel is also minutes drive from local shopping area mall. The beach was about a 5 minute drive....
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Thank you so very much for sharing your wonderful experience with us. It is always a pleasure to hear how much our guests enjoy the hotel and our city. Our closeness to the beach and the other amenities in Naples makes us very popular.
I hope that on any future travel to our area you will come back to visit...
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The Hampton Inn was a close driving distance from pretty downtown Naples and 5th Avenue's shops and restaurant. The hotel was clean and the breakfast bar was good.
The bed was comfortable and there was a small fridge in the room.
i got a discounted rate of $107 US so I thought it was great value for Naples, where hotels...
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Thank you so very much for your review of our Hotel. One of the great things about our property apart from the cleanlieness and service is that we are so close to all that Naples has to offer at a very reasonable price. I am happy that you chose us and that you had a good stay. I hope we...
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I have no idea what criteria Hilton is using for rating their hotels, but rating this as a
Cat 4 property is absurd. It has been recently refurbished and was fairly well done for an older property. However, it still has those old-fashioned window/wall units as opposed to central air/heat in the rooms, slow elevators and antiquated plumbing (all of...
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Thank you so very much for your feedback on our Hotel. Even though we have newly renovated we still have the challenges of trying to retro fit an older building. We did however replace all the wall units with the new digital A/C units and replaced the exhaust system for a better air flow in the rooms. The older design...
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Our room was clean, and the bed was very comfortable. It was furnished with a refrigerator and microwave. It was expensive, however- but, I guess this was to be expected in Naples. They did have great cookies in the evening, and their breakfast buffet was good. Hallways were kind of dark. Appreciated the free WiFi.
Thank you for your very positive comments on our Hotel. We truly appreciate the feedback. We have just renovated our property and the adding the microwave and refridgerator has made our guests very happy. I am glad you enjoyed our cookies it's just a nice way of welcoming our guests in lobby in the evening. We look forward to having...
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Typical Hampton property with clean comfortable rooms and pleasant surroundings. Well located in Naples as a base to explore the area. The checkin was quick and the breakfast was better than expected. The front desk personnel were polite but seemed somewhat uninterested and not particuarly friendly. As a top tier frequent renter at this chain, I usually am welcomed by...
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Thank you for choosing our hotel for your trip. I am glad to hear you found it clean and comfortable. Our renovations have been a big hit with our guests. It gave us a chance to add a few new amenities like the microwave and refridgerators as well as totally brighten up the hotel with the new furniture and carpet....
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Renovated Hampton inn. Clean and totally renovated rooms. Like a brand new! Helpful staff.
Thank you for your great comments on our Hotel. Being newly renovated we have been waiting to hear the feedback on all the work done in the property to make guests comfortable and want to come back. Your response was timely indeed. We will be continuing to upgrade our property and hope that on your next visit to Naples we...
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