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All 59 Naples hotels »

Waldorf Astoria Naples

4.0 of 5
475 Seagate Drive, Naples, FL 34103
Hotel amenities
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Waldorf Astoria Naples
Ranked #23 of 59 hotels in Naples
4.0 of 5 stars 644 Reviews
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644 reviews from our community

What travellers say about this hotel
  • Golf cart(22)
  • Very nice(16)
  • Pool area(15)
  • Resort fee(10)
  • Breakfast buffet(10)
  • Golden door spa(8)
  • Fitness center(7)
  • Room service(7)
  • Golden Door(6)
  • Gulf view(6)
Traveller rating
    275
    180
    97
    54
    38
Only show reviews for Family (191) | Couples (193) | Business (127)
Date Rating
Fort Lauderdale, Florida
1 review
2 of 5 stars Reviewed 28 May 2012 NEW

This was our second visit but we were very dissappointed this time around. Higher prices didn't justify and here's why: We stayed in the Bungalow rooms and here's the issues: 1) Furniture in our room was chipped and worn 2) Carpets were stained 3) Toilet needed to be fixed 4) Our room Bungalow 227 and the bungalows overall need a... More

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1 review
4 of 5 stars Reviewed 28 May 2012 NEW via mobile
1
person found this review helpful

Very nice hotel best value in area, Beutiful beach!

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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 26 May 2012 NEW via mobile
3
people found this review helpful

I have spent a lot of time on Trip Advisor over the last few years and to date I have never written a review of the various experiences I've had. Unfortunately, my experience today at the Waldorf in Naples has led me to the point where I actually considered checking out and driving home, which is totally out of character... More

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Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 May 2012 NEW
1
person found this review helpful

We live in Boston and took the family down to Naples for Mother's Day weekend and what an amazing time we had at the Waldorf what a place! from the moment we arrived very friendly staff and the view from our room wow, by the way Maria at the Front Desk took good care of us and what a girl... More

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Hunter Hansen, General Manager at Waldorf Astoria Naples, responded to this review
24 May 2012

Thank you so much for sharing your positive feedback. Both Maria and Patricia are two of our stars and they make us proud to be a Waldorf! We were delighted to hear that you were made to feel so special on such a precious occasion and do hope that maybe we'll become a family tradition. Please be sure we will... More

Sacramento
Senior Contributor
34 reviews 34 reviews
Reviews in 20 cities Reviews in 20 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 16 May 2012
3
people found this review helpful

I went to this hotel for a conference. After thoroughly checking the hotel web site, I arrived with visions of being on the beach between sessions. Despite the hotel website calling it "oceanfront," the hotel is about half mile from the ocean. It's a nice walk/run/tram ride, but not what I expected. Plus, once at the beach, they charge for... More

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MGMNT, Manager at Waldorf Astoria Naples, responded to this review
18 May 2012

Thank you for taking the time to share your feedback with the TripAdvisor community. We really wish we were an oceanfront property and we apologize that you were under the impression we were. We love our location just 0.6 miles away and we hope that you also enjoyed the travel to and from the beach and through the Mangrove Estuary.... More

Massachusetts
Contributor
19 reviews 19 reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 16 May 2012
1
person found this review helpful

This was the second long weekend visit for my wife and I to this property. I typically prefer the Hilton Brand as a Diamond member and this fell in line with the beach getaway we were looking for. We arrived late on our flight, but were greated warmly by the valet and the check-in clerk. We were given a nice... More

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Rachel Zamora, marketing & public relations coordinator at Waldorf Astoria Naples, responded to this review
17 May 2012

Thank you so much for your review and for your loyalty to our company. We are so very happy that we were able to make your stay a memorable one! We hope you enjoyed your walks along our beautiful boardwalk and beach and glad to hear about your dinner at Strip House and breakfast in Aura. We strive to get... More

Panama City, Panama
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 May 2012
2
people found this review helpful

I was at the Waldorf Astoria in Naples FL with my family a few weeks ago just to relax an enjoy time away from crazy busy life style we share and we sure did, from the moment we arrived at the valet Mariano was so sweet kind with a great big smile and he spoke our language made us feel... More

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Rachel Zamora, Marketing & Public Relations Coordinator at Waldorf Astoria Naples, responded to this review
15 May 2012

Thank you so much for your kind words! We are so happy that you were able to escape at relax at our resort! Mariano and Maria are wonderful and we are glad that they were able to assist you. We truly value your business and look forward to welcoming you back in the very near future. More

Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 11 May 2012

We stayed at the Waldorf shortly after it changed hands from the Naples Grande. The robes were still inscripted with the old hotel logo, the rooms were not fantastic they were ordinary. I am a frequent "hotel stayer", and it was very nice, but not for the price. The bar is wide open and not very cozy. The restaurant on... More

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See 3 more reviews by Lisabeth B for Naples
Hunter Hansen, General Manager at Waldorf Astoria Naples, responded to this review
25 May 2012

Thank you for taking the time to comment on your stay with us this past January. While we were newly a Waldorf property in January, you are correct in stating that we should have had all new monogrammed robes in our guest rooms, and we apologize that the robes in your rooms did not. We can assure you that we... More

New York
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 11 May 2012
3
people found this review helpful

The employees here are the strong point of the hotel. They are friendly and helpful to a person. The hotel is nice but lacks the special edge that I would expect from this brand. The rooms are comfortable but have no character. The balcony is good but you can see on to other balconies. The beach is lovely and the... More

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Rachel Zamora, Marketing & Public Relations Coordinator at Waldorf Astoria Naples, responded to this review
15 May 2012

Thank you for your thorough review. We are so happy that out of all of the things associated with our hotel, you agree that our employees are what makes the hotel wonderful. In regards to the limited menu, we hope that you had the opportunity to ask for whatever it was you were looking for – our chef’s delight in... More

London UK
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 11 May 2012
1
person found this review helpful

Front desk cold upon check in, restaurant ok but not great. staff not very friendly and never smiled. Bar excellent and Strip House outstanding. Loved the pool and guys working down there very friendly and helpful. The best person we came accross was Patricia at the Concierge, really nice lady who spent lots of time helping us with sights etc.... More

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Rachel Zamora, Marketing & Public Relations Coordinator at Waldorf Astoria Naples, responded to this review
15 May 2012

Thank you for your review. We are saddened to hear that you found our front desk staff to be cold and can assure you that we truly look forward to greeting all of our guests with genuine, friendly service. We do appreciate your kind comments regarding The Bar, Strip House, Patricia at the Concierge desk, the pool area and its... More

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Additional Information about Waldorf Astoria Naples

  • The Waldorf Astoria Collection Naples
Address: 475 Seagate Drive, Naples, FL 34103
Price range (per night):* 154 AUD - 364 AUD

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Waldorf Astoria Naples
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