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All 59 Naples hotels

Waldorf Astoria Naples

4.0 of 5
475 Seagate Drive, Naples, FL 34103 (Pelican Bay)
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Waldorf Astoria Naples
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Ranked #28 of 59 hotels in Naples
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982 reviews from our community

Traveller rating
    394
    289
    166
    77
    56
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Families
311
 
Couples
289
 
Solo
28
 
Business
206
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Boston, Massachusetts
1 review
5 of 5 stars Reviewed 24 May 2013 NEW

Staying in a bungalow is worth it. Very diff from tower. Excellent service, friendly, modern, best pools (most pools), and the tram on Clam Shell pass is unique and fun. The beach is smaller but the service is that much more intimate with umbrellas, cabanas, towels, etc. The famous Spa has a variety of treatments and they take the spa... More

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Belfast, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 24 May 2013 NEW

my wife and i stayed in the waldorf astoria on the second week of our holiday (the first week was spent doing the theme parks ) we were very impressed with the hotels facilitys and the beach was fantastic we enjoyed a very relaxing week and would not hesitate in coming back

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Review collected in partnership with Waldorf Astoria

Somerset, New Jersey
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 23 May 2013 NEW

This hotel is a "Waldorf Astoria" in name only. It is just ok. The room we had on the 18th floor was nothing special. Just a hotel room. The check in was the worst part of the trip. Although we had a reservation for a king bed, we were told there were none available in the price that we had... More

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Hunter H, General Manager at Waldorf Astoria Naples, responded to this review
24 May 2013

Please accept our sincere apologies for your recent experience with us and the lack of attention to detail that you experienced. We will certainly be sharing your comments with our Management Team as there simply is no excuse for the manner in which your complaint was handled. We appreciate you sharing your feedback and hope that you will view this... More

New Haven, Connecticut
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 22 May 2013 NEW

There on business - resort is nice, people are extremely friendly and helpful. The resort itself is set up well - pool is clean and split for families on one side and adults on other. Bar is well stocked. Room was on 15th floor facing ocean - get that side view is very nice. Very clean, some wear on furniture... More

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Hunter H, General Manager at Waldorf Astoria Naples, responded to this review
24 May 2013

Thank you so much for your kind feedback regarding your recent visit. There appears to have been some kind of miscommunication regarding the hours of operation and this was a complete oversight on our part - we apologize for the inconvenience this caused and hope you will accept our apologies. More

Burton On Trent
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW via mobile

After spending a few days driving down the keys and back then across the everglades we spent our last few nights in the Waldorf Astoria Naples and in the main weren't disappointed. The welcome was warm and the room was excellent (king gulf view signature Room on 16th floor). Reception even arranged for fresh milk to be sent to the... More

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Santa Barbara, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 May 2013 NEW

I visited this hotel with my mother, who was there for a convention, but I was on vacation. I found the service to be amazing. We were late arriving to the hotel for the convention, and pulled up to the front of the hotel. My mother was frantic, but the valet remained calm and kind as he unloaded our luggage... More

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Hunter H, General Manager at Waldorf Astoria Naples, responded to this review
24 May 2013

Tracy, we despise it when things go wrong....BUT...LOVE IT ONLY....when they are addressed correctly and thus leaving a positive impression. Our staff really are the cream of the crop and we appreciate you singling them out this visit. You had made a mention of perhaps an adult only pool, and this is something that is a work in progress. Thank... More

Miami, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2013 NEW

We arrived on Friday night to a very welcoming valet, his name was Non. He asked our name and used it and was very quick and efficient. A GREAT first impression ! We still aren't sure how the front desk new our name, but sure enough when we walked in the front door we were welcomed by warm, friendly smiling... More

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Hunter H, General Manager at Waldorf Astoria Naples, responded to this review
24 May 2013

Thank you so much! It is always great to hear when we have done a wonderful job and being from Miami, we hope to see you more often! We will be sure to pass along your compliments to Non and to Gilbert! Thank you again. More

Seattle, United States
1 review
4 of 5 stars Reviewed 19 May 2013 NEW

it's a large hotel, so not of the characteristic/cute kind; yet, its furnished with good taste. excellent facilities. the beach and beach bar are awesome; note that the hotel is not on the beach, but hotel staff drives you on electric cars on a very pleasant 2min drive through a patch of mangroves over the laguna.

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Review collected in partnership with Waldorf Astoria

A TripAdvisor Member
5 of 5 stars Reviewed 18 May 2013

Beautiful hotel in Naples Florida with great views of City and Beach (We stayed on the 15th floor with beautiful balcony and very comfortable bed) Excellent staff who attend your every need with a smile. Pool area is so pretty and the bar makes a delicious "pineapple coconut Mojito" Great restaurant on premise and many attractions very near by. Enjoyed!!!

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Review collected in partnership with Waldorf Astoria

Hunter H, General Manager at Waldorf Astoria Naples, responded to this review
24 May 2013

We were so delighted to hear that you not only enjoyed our resort but simple beauty of Naples too! We look forward to seein you again soon. More

Cincinnati, United States
1 review
5 of 5 stars Reviewed 15 May 2013

Spent two days at this hotel as part of a family vacation----and we absolutely loved it. We should have stayed here one extra day instead of the Marriott Clearwater Beach which we used to see Winter the Dolphin. The pool was what sold us.......there's a lot of nice pools out there, but we really liked the large zero depth part... More

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Review collected in partnership with Waldorf Astoria

Hunter H, General Manager at Waldorf Astoria Naples, responded to this review
24 May 2013

Cris, thank you for your kind review! We were delighted to hear that you and your family enjoyed your visit with us and we thank you for sharing your experience with the Trip Advisor community. We will continue to do all we can to ensure that all of our guests have the same kind of fun and experience that you... More

 
 
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Additional Information about Waldorf Astoria Naples

Also Known As:
Waldorf Astoria Naples Hotel
Waldorf Astoria Naples Hotel Naples
The Waldorf Astoria Collection Naples
Waldorf Astoria Naples Florida
Address: 475 Seagate Drive, Naples, FL 34103
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples > Pelican Bay
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotels in Naples
#8 Luxury Hotels in Naples
#11 Business Hotels in Naples
#16 Romantic Hotels in Naples
#18 Family Hotels in Naples
Price range (per night): $158 - $408
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Waldorf Astoria Naples is Southwest Florida’s insider secret for couples, families and business groups looking for an eco-smart beach retreat with panoramic views of the Gulf of Mexico. Set on 23 waterfront acres adjoining a 200-acre nature preserve and mangrove estuary, the resort is celebrated for its genuinely friendly staff who embody the highly hospitable philosophy of "The answer is yes; what’s the question?" Inviting features include spacious guestrooms, suites and bungalows with private balconies or patios; same-floor meeting space and break-out rooms with floor-to-ceiling windows; energizing recreation, including championship golf, award-winning tennis and water sports on three miles of sugar sand beach; three signature pools, including one with a 100-foot water slide; a rejuvenating Golden Door Spa® and inventive dining options. It’s also just a short stroll or bike ride on palm-lined streets to unique shops, restaurants and galleries. ... more   less 
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