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Winter Haven, Autograph Collection

3.0 of 5
1400 Ocean Drive, Miami Beach, FL 33139 (Formerly Winterhaven South Beach)
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Winter Haven, Autograph Collection
Ranked #64 of 198 hotels in Miami Beach
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700 reviews from our community

Traveller rating
    219
    275
    117
    50
    39
See reviews for
Families
60
 
Couples
267
 
Solo
47
 
Business
41
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
cabo
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 17 May 2013 NEW

We overnighted here on our way back from Grenada to Los Angeles. I chose this hotel because it looks so beautiful in the photos and it does, but I failed to take into account that as its a 30's hotel the rooms would be so small. after being on a sailboat for 2 weeks we were looking forward to space.... More

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London, Kentucky
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 14 May 2013 NEW via mobile

I recently stayed at this hotel for three nights on a business trip. Clearly, my expectation that all Marriott properties have the same standards was wrong. Don't get me wrong, the people working in this hotel were very helpful and polite. The location is great if you are 20-25 years old and want to hang out at the beach and... More

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John P, Front Office Manager at Winter Haven, Autograph Collection, responded to this review
15 May 2013

Dear Gilmoregirl217, Thank you for taking the time in writing your review. I sincerely apologize for the inconvenience you experienced during your stay with us. Our staff is dedicated to providing a positive memorable experience for our guests and I am happy to read our staff was responsive when needed. Yes, due to the age of the building we are... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 13 May 2013 NEW

I recently stayed here for two nights on points. It is pretty close to the ocean so I expected it to be over priced (whether for points of cash) and the rooms small. They were and it was - but the main problem is the general condition, demeanor and feel of the hotel. Despite the place being basically empty we... More

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John P, Front Office Manager at Winter Haven, Autograph Collection, responded to this review
15 May 2013

Dear JonVortex, Thank you very much for your recent stay with us! I would like to apologize for the inconvenience you experienced upon your arrival. Our Hotel went under a complete renovation on September 2012 when it became part of the Autograph Collect by Marriott. I am sorry to hear the Winter Haven was not up to your standards. We... More

Miami, Florida
1 review
4 of 5 stars Reviewed 12 May 2013 NEW

My family and I stayed at this hotel for a vacation break. Everyone from the bell hop to the front desk were very friendly and helpful. The restaurant was pricey, but then again it is south beach. Great location. Will definitely be staying here again.

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John P, Front Office Manager at Winter Haven, Autograph Collection, responded to this review
13 May 2013

Dear Jessica R, Thank you very much for taking the time in writing your review! I was delighted to read about the great stay you and your family had during your recent stay with us. We look forward to your return visit! Warm regards, John Perez Front Office Manager More

Baltimore, Maryland
1 review
4 of 5 stars Reviewed 5 May 2013 via mobile

Great location, across ocean drive to the beach. Clean and quiet rooms. AC is loud in room 311. Courteous staff. Deco bike rental across the street and one block south. Nice buiness area with good coffee and good wifi.

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John P, Front Office Manager at Winter Haven, Autograph Collection, responded to this review
7 May 2013

Dear Tony R, Thank you for choosing the Winter Haven as your destination on your recent visit to Miami Beach! I am very happy you had a pleasant stay. We look forward to seeing you soon! Warm regards, John Perez Front Office Manager More

baltimore
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 May 2013

Was suprised to find out that this is a Marriott property. Room was small but very clean. The hotel is very nice with an excellent staff. Great mamosoas... can't wait to stay here again for a longer vacation. Only down side is there is not pool at the hotel, great rooftop deck though.

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John P, Front Office Manager at Winter Haven, Autograph Collection, responded to this review
2 May 2013

Thank you for you recent visit with us! I am glad you had such a great stay. We look forward to your return visit. Please feel free to contact me directly and I will personally book your room Kind regards, John Perez More

2 reviews
4 of 5 stars Reviewed 30 April 2013 via mobile

I went to Miami for a weekend getaway. I selected this hotel because I am a Marriott awards member and it was the closest Marriott to all the attractions. Well, the first night I stayed and I had a issue with the room. I informed the front desk and they were really helpful and fixed the situation ASAP. I can... More

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John P, Front Office Manager at Winter Haven, Autograph Collection, responded to this review
2 May 2013

Thank you for taking the time and writing your review! I am excited to read about you recent experience during your stay. I am happy my staff was responsive and accommodating when needed. In the future if your travels bring you to Miami Beach, please contact me directly and I will be more than happy to personally book your reservation.... More

Hutchinson, Kansas
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 23 April 2013

We loved the Winter Haven! This hotel is in the Art Deco section of South Beach...right across the street from the ocean. The decor is stylish and modern, while retaining its historic feel. The rooms are on the small side, but adequate. The amenities are nice...large flat screen TV, work desk, etc. and the bathroom was modern with nice bath... More

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John P, Front Office Manager at Winter Haven, Autograph Collection, responded to this review
30 April 2013

Thank you for you recent stay with us and for taking the time to rate us. I was pleased to read about your great experience and the difference my staff made. We look forward to you return visit. More

Stowe, Vermont
1 review
5 of 5 stars Reviewed 21 April 2013

We loved it. To me staff make a hotel and this team was terrific. The hotel did mess up our reservation the first night and some of our joy comes from the way they handled it -- and avoid the rooms by the elevators by the way -- but mostly it just was a good experience being in the hotel.... More

Was this review helpful? Yes
John P, Front Office Manager at Winter Haven, Autograph Collection, responded to this review
30 April 2013

Thank you for your recent visit, and your review. I was happy to read that you had a great stay overall, and that my staff was prompt and responsive when needed. We look forward to your return visit! More

Prague
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 17 April 2013

Yes - this hotel is about the location. That is the unique thing about this hotel. I guess that's about it for the 'hotel' itself. It's quite pricy at 220USD for our night. Thanks to my friend I paid less, but I wouldn't be happy with the full price. The staff is really nice. From the moment we pulled to... More

Was this review helpful? Yes
John P, Front Office Manager at Winter Haven, Autograph Collection, responded to this review
30 April 2013

Thank you for you recent stay with us and for taking the time to rate us. I was pleased to read about your great arrival experience you received and the difference my staff made. We take pride in the history of hotel and we look forward to you return visit. More

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Hotel Summarization (Beta)

What travellers say

  • Ocean drive(48)
  • Art deco(25)
  • Great location(16)
  • Friendly and helpful(12)
  • Continental breakfast(12)
  • Very clean(10)
  • Resort fee(8)
  • Lincoln road(5)
  • Rooms are small(5)
  • Valet parking(4)

Additional Information about Winter Haven, Autograph Collection

Address: 1400 Ocean Drive, Miami Beach, FL 33139 (Formerly Winterhaven South Beach)
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Wheelchair access
Hotel Style:
#50 On the Beach Hotels in Miami Beach
Price range (per night): 173 AUD - 453 AUD
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Renovated 1939 Art Deco property located in the heart of South Beach on Ocean Drive. Rooftop terrace offering breathtaking ocean views, sun loungers and full food and beverage service. Fresh Florida seafood at Rock Lobster and finely crafted cocktails in the lobby bar. ... more   less 
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Also Known As:
Winterhaven South Beach Hotel
Winterhaven South Beach Hotel Miami Beach
Winterhaven South Beach Miami
Winterhaven South Beach Hotel Miami
Winter Haven, Autograph Collection Miami Beach, Florida

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Winter Haven, Autograph Collection
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