While aware that the buildings in MB must be preserved the interior can be altered. The elevators and rooms are super dark. Very ominous feel. Felt like a motel and definitely not worth $200plus/night. The fine print on my voucher said $35 for parking and I was still charged $39 although I made them aware at check in. Something about... More

We booked this trip through expedia, (thankfully). When we arrived at the hotel and gave them the booking reference they referred to us by name and then claimed they didn't have the booking. Well how did you know our Name? The lady at the desk said they hadn't received the booking but could put us up at a sister hotel... More

Spent an amazing week at The Raleigh Hotel in Miami . Booked 5 rooms for a full week . The pool is fantastic , service is fantastic , front desk super helpful , valet parking boys impeccable , the car was brought almost immediately always . Thanks to The Raleigh Team ! The Hotel is elegant and relaxed , jazz... More

I was surprised to read some of the other Trip Advisor comments about poor service. I only found the exact opposite experience. We stayed at the Raleigh for a night to celebrate my wife's birthday. It was one of the best hotel experiences we have had in a long time. We were greeted by the head of customer service, Tiffany... More

I recently booked a trip to South Beach and after reviewing several hotels online chose the Raleigh Hotel. I was looking for a relaxing vacation and had heard alot about their signature pool. Their claim on the website is " historically iconic, yet tastefully modernized". Unfortunately, upon arrival I discovered the term "modernized" was being used VERY loosely. Although the... More

The staff at the front desk were extraordinarily friendly. They remembered what rooms we were in when we walked up to the desk to get our room keys...yes they have real keys here! Cool Linoleum floors with no rugs turned out to be great in this hot climate. Comfortable bed and ample size room with wonderful view from balcony. Very... More

A wonderful hotel with great staff in an excellent location but tarnished by the shameful introduction of a so called compulsory "resort fee". This is not included in their published room rates nor does it appear as an extra on prepaid booking vouchers but it is added to your bill as an "extra". Today it is $20 per night but... More

First, I'll start with the negatives and then the positives. When checked in, I was told by the front desk that they couldn't find my reservation. Tiffany the hotel manager was able to find our reservation, for some weird reason it showed that it was set for arrival Sunday, but actually was made for Saturday. I was charge $39 for... More

So last year I stayed with my wife as we do every year and were disappointed especially with the service it all seemed glum. All I can say is what a fantastic turnaround. I was worried that it as it is now run by the SBE group (SLS etc...) and was worried it would be turned into another Miami party... More