Had an issue at check-in using a debit card...they wasted no time in fixing the problem with my bank for me. I didn't have to stress or lift a finger. The Front Office Supervisor and General Manager handled this immediately. Had a couple issues with my room...the front office supervisor came to our room to personally apologize and move us... More

Stayed 2 nights for a girls' weekend and we couldn't have asked for more especially with the bargain rate we got. Here's all the plusses: Daniel at the front desk was superb Room was of adequate size with large closet Room was quite soundproofed Beds were comfortable AC worked well Sundeck was very nice with hot tub On site dining... More

Everyone was nice. The rooms are small. This was decent for the price. Unfortunately, there were roaches. We counted 4 roaches and they were babies. Do not get a room on the first floor because there is a dj that plays in the lobby nonstop on the weekends until 12am. I am a night owl, so I depend on mid... More

Stayed at the Chesterfield with my son at the end of April and booked/prepaid online. No issues with check in or reservation. I'm from Toronto and only had 2 days in Miami so we wanted to fit in as much as possible the short time we were there, location is amazing. The photos online looked over the top - animal... More

hello there my name is johanna My friend lareone and I stayed at the Chesterfield hotel for one weeks last week, what a great hotel. Upon arrival we were helped by GERMAN at the front desk. He was very nice and helpful. The staff was very nice and charming Francesca was my favorite she answered all m questions and made... More

Okay, I wanted to take the time and write a review! Often times we complain when experiences are bad and share that on face book, twitter and any other form of digital media that we can complain too! I never write reviews, but I was compelled to do so this time! I live in Boca Raton and wanted to do... More

After travelling for 38 hours to reach Miami and smiling the whole way i was confronted by service staff who were unemotional at best. A mix up meant my room that was to be booked and ready for my arrival was not and there was no attempt to help out. Wifi service was rubbish and only available in the foyer.... More

My wife and I stayed at the Chesterfield while attending a charitable event in PB. I was pleasantly surprised at the quality of the hotel's staff and room. The hotel is a charming hotel in a quiet area with friendly staff. We ate at the restaurant and the food was very good and the service was attentive without being disruptive.... More

My friends & I stayed in The Chesterfield Hotel & Suites this past wknd & we LOVED it! The staff was amazing & more than accommodating. Anything that we asked for we got right away. The room service was really good as well. This hotel was a block away from the beach right in the middle of the party. If... More