Let me start with the positives: 1) We were upgraded to an ocean view room (R-301), which was spacious, with a huge balcony and had a great kitchen. 2) The bathroom was large. 3) The guys who handled our baggage, the guy who manned the breakfast room, and a couple of the the ladies at the front were really nice.... More

Let me start off by saying that I am in the travel and tourism business. I am the owner of travelyorkie.com and I decided to finally check out the Congress Hotel in South Beach Miami, FL after having been coming to the area for nearly 10 years. I have to say this, I was wondering what was wrong with me... More

We've stayed on almost 30 SoBe hotels. Some good, some not so. The Conress is among the best so far. We checked in on 5/14 and were given the minimum rate room (which is what we booked). After some gentle requests we were upgraded to a one bedroom, partial ocean view suite. Nicely furnished, quiet and very clean, we were... More

Why did I pick this rubbish hotel? The website I booked on said it was 4 star (or equivalent). Yeah right. It was totally rubbish, the breakfast was diabolical and the rooms were almost damp with the worst view possible. There are no twin rooms, just a double and a silly uncomfortable sofa. I will not be using the hotel... More

Recently, I had the pleasure of organizing a 4 day trip with my friends from Italy. The staff at the Congress were outstanding. The manager, Claudio Bono, was ever so helpful and courteous in making sure we had the best rooms and the best time. The rooms were very clean, and the view from the balconey was top notch. Going... More

I paid for my room in advance in January prior to my arrival April 2012 at check in the guy proceeds to tells me there is an additional 150.00 for incidentals that wasn't included in my PAID confirmation email after going back & forth he waived the fee (I wasn't going to pay it either way when I paid in... More

I stayed at the Congress Hotel with three friends from April 27 thru May 1 and we were very dissappointed. Albeit, the location is perfect, BUT the service was the worst I've had in a VERY long time. Upon arrival, the front desk staff was not very receiving and appeared to not be having a good day. They briefly went... More

The hotel location is perfect. 1 minute walk to the beach, and their rooftop pool area was great with a fantastic view of the beach. The hotel had a dedicated area on the beach with sunbeds and beach towels. The aparment was nice and spacy with a big comfortable bed. It was clean on the inside, but the balcony was... More

Great place with great location. Friendly staff. Had 2 suites for 6 of us with great views of the ocean. Very accommodating thanks to GM, Claudio. Unfortunately we had to cut our stay short and not take advantage of the rooftop pool/bar and ocean since Sobe had torrential downpours in forecast. So we decided to stay last 2 nights in... More