Quiet, clean, great location. The staff was nice. Television and Internet connection were fine. Room and bathroom were small. A three star hotel for a one star price. I think the bad reviews were people expecting a five star hotel for a one star price. A Walgreens going in two doors down.
Thank you for taking the time to review our hotel. The staff is happy to hear that you enjoyed your stay here at the Delores Hotel. Our staff takes a lot of pride in offering the best customer experience! We hope to see you again in the near future. Best Regards, Management
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I`ve found The Delores and it made my trip. It was located in Collins av, the perfect place to be while visiting Miami. Because is one block away from the beach and from the discos that are in Washington av.
The people from the hotel was very nice, they were always willing to help us or give us tips for...
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Hello and Thank You for the taking the time to write a review. We are so grateful to know how much you enjoyed your time here. The Delores Hotel has many different room options that vary in price as well. We always want to make our guest happy so please the next time you come and there is any sort...
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The location is really perfect. A few minutes walk to Ocean's Drive, Art Deco District and the beach. Our room was small but clean. They welcomed us with a bottle of wine and a letter in Turkish. First we thought it was a usual procedure to welcome guests but then I learned that a friend of mine called them and...
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Hello,
Thank You for taking the time to write a review on your stay. We are grateful to know how much you enjoyed your time here with us during such a special time..your Birthday. Your friend was very kind in emailing the hotel to inform us it was your Birthday. We hope that you enjoyed the complimentary bottle of wine...
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Stayed at this hotel during the month of May 2011. We didn't have wash cloths and long shower towels 3 days out of the 4 days we stayed here. It was ridiculus. Management did nothing about the sutiation and kept making promises and never followed threw. Who wants to stay at a hotel that doesnt have clean wash cloths and...
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Hello and Thank You for taking the time to write a review. Im so sorry we did not meet your expectations during your stay here with us. I apologize for us not having wash cloths at that moment, but those towels are optional and we order them accordingly. Sometimes when we are short in wash cloths, we have other small...
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The hotel was in a great location, the room was clean and quiet with a nice fridge. However, it was so small you could not fit a desk or regular table, There was hardly any room to place anything and so it was not comfortable. The mattress was very soft.The tv was placed high on the wall so you had...
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Hello and Thank You for taking the time to write a review. We are pleased to know that you enjoyed your stay with us. Here at the Delores we have manydifferent room type options. Anytime a guest makes a reservation, we always offer upgrades. So please the next time you stay with us and are not satisfied with your room...
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Dont stay here at all. This hotel sucks in every way possible. We were here for 3 nights and hated every moment. The a/c didnt work and we had to complain about it numerous times. Finally it got fixed on the 2nd day of dealing with a room that felt like a sauna. We asked for hangers several times and...
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Hello and Thank You for taking the time to write a review. We deeply apologize for the unpleasant stay you had here with us. We work very hard to make it the best 3 star hotel on South Beach. I will further look into this and on the issues you had. Please contact me to further discuss anything else and...
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I agree with the review that stated the lobby was nice but the rooms were not. The location is wonderful - walking distance from everything. As far as the room - it was okay. The bathroom was small. It was well cleaned except there were ants in the bathroom. I am very irritated by the "resort fee." When you check...
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Hello and Thank You for taking the time to write a review. I apologize that we did not meet your expectations while staying with us. When you make a reservation with us, it is stated that one must pay a $6.00 resort fee. This fee includes; beach towels, coffee, wifi, breakfast, club passes, and cookies in the afternoons. Im sorry...
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We stay one night here! On the week of our anniversary. The first impression of the place was like wow! But after staying one night I realized what glitters is not gold! Lobby and entrance of the place are really nice, but the actual rooms are not! They are small, along with bathroom! Speaking of the bathroom! There was no...
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Hello and Thank You for taking the time to rite a review. I deeply apologize for the issue you had while staying with us. The hot water is central so if one room doesn't have hot water then the whole hotel has no hot water...We never recieved any other complaints from other guests. I will look into this to see...
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We spent 3 nights at this hotel during the December Holidays and really enjoyed our stay. Since it was the last week of December, most hotels were very pricey, but we found Delores to be very affordable.
The hotel looks new and is very clean. The rooms were small but well maintained. It is perfect for people who don't plan...
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Hello and Thank You for taking the time to write a review on your stay. We are very grateful for all the kind words you said about your stay here. Please the next time you stay with us, we will show you other rooms that are bigger then the standard you stayed in. We will definately work something out for...
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Travelled here with my husband as a stopover to Panama City for my 40th birthday.
The place is clean, bright and welcoming. Its situated on one of the main streets (Collins) and has a central location. Good facilities in the room - coffee maker, air con, large room and very clean. Reception desk were very hepful when a package we...
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Hello and Thank You for the review. We are so happy to know you enjoyed your stay here with us. The staff works very hard to maintain the high standards of the company.. always assisting all guests and accomodating them to make their stay even more special. We appeciate the kind words and we hope to see you again in...
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