The location of the hotel is great!! You are walking distance from everything and the beach is 2 min walk away. But let's get to the actual hotel.. The lobby looks nice but when you walk to your room you are in a dark dingy hallway leading you to your room. The walls are paper thin and can hear every...
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Our stay at the Clinton was enhanced by the helpful concierge, Joel, and staff members who always greeted us with a smile and were attentive to our needs. Any request, from ice for our room to early room cleaning, was always made in a timely manner. Bravo to Luigi, manager, and to all staff who made our anniversary stay in...
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Dear Frank & Susan,
We appreciate you choosing the Clinton Hotel and we thank you for taking the time to write a review. Thanks for your positive feedback regarding our location, decor, and staff. All our staff members go out of their way to help guests with anything they can. We did upgrade recently the Tvs with new internet integrated...
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We are two friends from Stockholm who were in need of a nice relaxing and fun vacation and decided to go to Miami South Beach, 4-13 May 2012. By browsing the web for a nice hotel we picked Clinton after reading all the good reviews and by looking at the nice pictures. Then we booked the double superior room through...
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Dear Guest , We feel sorry that you did't enjoy the time at the Clinton Hotel. Unfortunately some travel sites do not offer room type guarantee with their reservation specially for non refundable offers . During weekdays we do offer free upgrades always based in room availability but in the weekends or special events is very difficult . The hotel...
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I stayed at the Clinton during my vacation. I like to think of myself as a baller on a budget. The Clinton was a perfect spot for what I was looking for. It had the cool Miami design the lobby was cool but the room was sweet! It had this amazing TV that I could watch netflix on and go...
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Thank you for staying with us at the Clinton Hotel and we appreciate your feedback. The Clinton Hotel has been remodeled and constantly being upgraded- we did replace carpets, TV, wireless and made several changes to improve the quality of the rooms and services. Thank you for the wonderful feedback.
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Washington Ave is a very convenient location. I stayed two nights at this hotel. The rooms are a nice size and the staff was very friendly. The food was excellent at the cafe connected to the hotel. My only concern is the bathroom. I think it needs to be remodeled. Not enough lighting!!!! I would definitely stay again.
Thank you for taking the time to review the Clinton Hotel. It feels good to hear positive feedback , we do work everyday to improve the quality of the hotel and amenities. We are very pleased that you did enjoy the time at the Hotel. Our goal is to provide excellent service and create memorable experiences for all of our...
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You get what you pay for in a prime location - That fact needs to be understood. Room was well a matchbox and tight on space. Dingy corridors (supposed to be the theme!) were a bad idea as well. Early check in fee was a rip off as well. Note that the free shuttle does not go to FLL. Overall...
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Dear Saiku , We feel sorry that we could't make your vacation a memorable one. Regarding rooms we do have the largest rooms for the beach standards and yes we do give a lot of amenities for being an independent hotel ,such as free drop of shuttle to Miami Airport,24 hours restaurant and room service , free wireless in each...
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My stay at the Clinton hotel was great. I went there for the first time with my husband and we could not have stayed at a better places. Two blocks from the beach, clubs just down the street, great pizza places on the corner. The concierge was of great help to us. Franklin was great on letting us know where...
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Dear newyorklife83, Thank you for taking the time to review our hotel. The staff is happy to hear that you enjoyed your stay the cleanliness and the amenities of the hotel . Our staff take a lot of pride to provide the best customer experience! Thanks so much for this 5 star review!
Best Regards
Management
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My fiance and I flew to Miami to watch the Celtics play the the Heat on April 9. We reserved two rooms (we were traveling with another couple). When we arrived we couldn't check in until 3p, so we went sight seeing and came back. When we came back the front desk associate was rude horrible customer service, they spoke...
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Dear Dejavu, We do read carefully every single review since is very important to know guest comments and if is room for improvement we do take an action. We disagree with your review because it seems written with anger and it does't describe the real hotel and the quality of service.
Sometimes in certain reviews we do have difficulty to...
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When in Miami, for vacation or for business, I always try to stay here. The service is second to none. There is a definite "vibe" given off by the employees that they are indeed happy to serve you.
You could not ask for a better location. Just a couple of blocks off the beach; you are not pigeonholed into just...
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My friend and I stayed atthe Clinton for our vacation, overall the staff was helpful and friendly. The concierge Joel helped us everyday in finding places to eat, and what club promotions were the best. The hotel was nice and the staff helped make our trip excellent.
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