I was there on holiday for the first time in Miami South Beach. At first I was a bit sceptical about the hotel due to the reviews. I'm from Holland and Dutch people are very sceptic about services etc. I stayed there for 10 days. I travelled alone. I arrived late in the evening and a man from the hotel... More

Not having any parking was a huge inconvenience but I got over that. Once i checked into my room and i tried calling the front desk i realized the phone wasn't working. I went down to let them know and they just said "oh we didn't know". Next day I'm trying to get my things out of the safe and... More

Stayed here for 3 nights, the rooms are clean and the Hotel is in a good location we paid 179 dollars per night which is not good value for the money. But the lack of interest in the reception staff was shocking!!!!!! They just didn't give a hoot about anything, their uniforms looked very old and shabby. On a positive... More

They do not have enough parking for the hotel guests and there is very limited parking on the streets in that area. The lobby was pretty but the rooms were very out dated and the A/C didn't work. The night shift people are rude and crude and extremely disrespectful. They say their restaurant is open until 10 as well as... More

I stay in the hotel for three days with my two kids befor taking the cruise we taking from Miami Port. I choose the hotel because was close to the port and the beach and they have breakfast ($) in. The service at the breackfast was very bad and food wasn't fresh. When I ask why the serve old food... More

I am a happy traveller due to my overall experience at the Best Western in Miami. Wow, I had such an amazing experiece during my stay due to the informative and super friendly, front desk clerk ~ Mustafa Mert. He advised me of where to spend my nights out dancing in miami and south beach and where to unwind, relax... More

Stayed one week in April at Best Western Atlantic Beach Resort. Changed rooms after a few days and got a bigger room with a much nicer view. The rooms could have been cleaner. Staff in reception - very slow and not very service minded. Breakfast was good value for money and the staff in the restaurant was very nice and... More

Mustafa Merton erkal is the best here! He personally went out of his way to make my exoerience at this hotel, amazing! Two enthusiastic thumbs up! Thanks again!

This hotel was almost on the beach, separated only by a boardwalk at the back. The reception lounge was large and looked very good with comfortable sofas and modern lighting. The service was good and we found the concierge particularly helpful. The room we had was adequate with all expected amenities. Unfortunately there was no view or balcony. There was... More