Great customer service! Kudos to Carmen, Rosa and Jesse the front desk was welcoming and even knew our names. You don't find that at the big hotels. They were very helpful and very accommodating to our needs. We were celebrating 5 year anniversary of being cancer free and was welcomed with a smile and "congratulations". The room was nice.

We drive from Orlando to Miami for a few days at the beach and this hotel is great. The staff were helpful and directed us to a great restaurant just down the road and within central miami. Bedroom was great with everything you would need and it is far enough away from South Beach to sleep when you need to!... More

My friend and I spent 4 nights here the beginning of April. We had a great experience! While, there are some things that work against the Claridge, there is so much that they can control... The lobby and common areas are clean and beautiful. The staff that we encountered was great and helpful. They were always accommodating to every request... More

One member of the family has a mold allergy and had a vastly different experience from the other two. First, the good: non-reactive folks loved the excellent whirlpool, going so far as to describe it as the best they have used. Big, comfortable room and beds. Attractive, vintage styling of property. Now the challenge: the bathroom ceiling was so permeated... More

I started off with an attitude before I arrived at the claridge. I bid for a hotel on Priceline and made a mistake during my bidding and i ended up with the claridge. I really did not want to stay here mainly because it is not on the beach nor does it have a pool. When we arrived we were... More

My wife and I just got back from a wedding in Miami, where we stayed at the Claridge Hotel. There's some good, some bad, but mostly it's just "fine". The Good: The staff are great. Really nice and helpful. In Miami, this is not a common thing to find so it was very appreciated. The rooms are big and the... More

My boyfriend and I stayed here for a few nights after we finished a cruise. We loved it here! It is right across the street from the beach boardwalk. This was great for us because we could just walk up and down the beach without getting lost. It's in a pretty good location right on Collins Ave. It was easy... More

So we checked in and from the outside the hotel looks amazing, but the inside is a different story. We had reserved a room with 2 beds and we were given an 'upgrade' that shocked us to only be a 1 bed room with a pull out couch....Apparently they were having water issues with the rooms with 2 beds. This... More

One of those stays that ends too soon. My long flight arrived very early, which made me come knocking at 5am. Gladly, the receptionist in service Jesse Anthony Garcia was more than helpful to arrange me an extra early check-in, and made my life 200% better just then. Aside from Jesse, every other staff member I met during my 3... More