We stayed at the Miami Downtown Hilton on May 7-9 as a couple. The room was not cleaned well: 1) There were leftover hairs from the previous occupants' shaving left on the door frame. 2) The carpet had not been vacuumed; we found dirt/soil in several parts of the room. 3) The toilet wouldn't flush 4) Stains from pop can... More

We stayed here for 4 nights. The hotel was booked for us as my husband was working there, but I doubt we would have chosen to stay here after reading the previous reviews so we arrived with very low expectations. The surrounding area is not very attractive although there was a partial view of the sea from our room. There... More

Booked for a 3 day stay and even upgraded to a Jr Suite. Wireless Internet never worked and it was crazy that it wasn't even complementary with your stay. Hotel smelled like something was rotting in the hallways. We checked out the next night and stayed at JW Marriott Marquis where we felt like kings. Couldn't believe that this property... More

My husband and I couldn't breathe in our room. There was layers of dust coming out of the air vents, the papers and surfaces of the room were covered in a layer of dust, tv and wifi had HORRIBLE connections. Some of the staff were super nice, while others were very rude and even creepy. We asked to have our... More

Reasonable location, close to lots of things. Nothing special about it, get it on a deal and ok. Room was large, good size bed, great views. Annoying that you have to pay $10 for wifi when every other hotel offers for free, that's so 2006! Keep up Hilton

I was suprised that this hotel was a Hilton. It seemed more like a Holiday Inn. They have business conferences but don't own a steamer for guest to steam their dress clothes. I thought this was odd. We couldn't get the wifi to work for more than 3 minutes at a time without disruption. There was nothing absolutely awful but... More

Myself and my husband booked this hotel because it was near the port of miami and they offered a shuttle package if you stayed at this hotel this was fine. But what was the problem is when I booked the room and we arrived in Miami the front desk clerk alerted us that the room was not payed for. I... More

Hotel staff is rude from reception to concierge to waters all have attitude problem.my key didnt work when I got to room and I had to go twice to reception, the guy says I dont know how to work it and I told him I stayed in many hotels more high stars then there, than phone doesn't work, bathroom tiles... More

The staff makes the difference! Valet parking very informative, friendly (even with the rush and craziness of being busy). Very smile eye contact personnel that I like. Nice upgraded amenities in the bathroom, better than the horrible neutrogina shampoos and lotions. Nice city view and clean bed. My room in freezing temperature that I love, and again clean. In an... More