The resort manager billed my credit card this weekend for one night even though i presented a valid voucher for payment of 2 nights.
Avoid this place if you want to avoid credit card fraud!
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- Westgate River Hotel
- Hotel Westgate River

The resort manager billed my credit card this weekend for one night even though i presented a valid voucher for payment of 2 nights.
Avoid this place if you want to avoid credit card fraud!
More
The toilet in the master still wasn’t flushing right. They said it was some kind of special system they use but the other two toilets worked fine. They had to replace our fridge. We lost a bunch of food we bought & had to go back to the store. Also we had them fix our hot water heater 3 times....
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Got a deal from Travelzoo (like half price and included hayride/ barbecue and rodeo) and it still didn't meet any expectations. Musty room. (I complained and they sent someone over and it was fine for about half a day, would like to know what they sprayed?) Broken faucet that dripped all night. Really bad, like raw and cold, food at...
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Thank you for your feedback. It was our pleasure to have you as our guest. We are sorry to hear that your stay did not meet your expectations as guest satisfaction is always our top priority. The wrist bands given upon entering the saloon help us recognize guests who are over 21 and can purchase alcohol. We hope that you...
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Didn't have time to read the reviews wish I had but we had been here years before new management took over. Was told the only room available were the hotels and it was a busy weekend. We booked it while I was looking at the website and they didn't look too bad..was given a price which wasn't on the website..asked...
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Thank you for your feedback. You are right, our ranch is a great for kids and it’s a great place to relax. It was our pleasure to have you and your family as our guests. We apologize that your stay didn’t meet your expectations as guest satisfaction is our top priority. Weekends are indeed very busy at the ranch and...
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Due to a limited amount of travel time for the holiday, we decided to spend our New Years Eve Weekend at the Westgate River Ranch. Everyone in our party of seven is glad that we did. We booked four Inn Rooms and traveled with three dogs. We weren't expecting much from the rooms after reading the many reviews posted. But...
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We also left the resort on November 27th. Agree the rooms at the inn are dated but we had hot water and we weren't in them for long other than to shower/sleep.
Our kids are too young for the trail ride, we did the petting farm and walked down to the playground which is always a big hit.
Hayride was...
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This resort, in terms of hotel facilities (rooms) is just barely a 3 Star, but in terms of activities for kids - it's a 5 Star.
Rooms (courtyard rooms) are very, very dated and we did not have hot water either morning we were there. The first morning we had time to wait for someone to come over (about 20...
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I’d stayed at the resort twice in my mid-twenties – that was before it was the Westgate River ranch, it was then simply the River Ranch Resort - and had a really great time there, which is why I booked us into the place for our stay in Florida.
That the place had changed over the year was not unexpected,...
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On September 14th, 2011 I made a reservation for one room for the night of November 12th, 2011 and fully paid for that room at that time. The hotel phone about November 9th to make sure I was coming, then they called on November 11th to say that they had overbooked and had therefore cancelled my reservation - I told...
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When you read these reviews you must remember there are several loding options including RV spots, old Hotel rooms and suites and timeshare cabins.
Also, it is the place for kick back and relaxed. Mostly a weekend place for activities like rodeo, skeet shooting, archery, restaurant, swamp buggy, air boat etc. During the week it's pretty quiet.
The timeshare cabins...
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