Stayed here this past weekend on a business trip. That's definitely this places' clientele. Front desk service was fast, considerate, and helpful. Lobby was very welcoming and a great place to hang out. We had some apps catered into the lobby from the hotel restaurant(Shula's) which were delicious. The wait staff that came with them were also top notch. Rooms... More

The room service was excellent, Mr Parkes went above and beyond to provide great service!! The room is amazing, clean, and relaxing :-) More

Thank you Mr. Parkes for a great stay. We had a small problem and it was taken care of in the blink of an eye!Bobby the staff member in the lounge was super nice as was housekeeping. This property is very clean with great beds,towels and showers.It is in a great location and only neg for me was the small... More

While other hotels charge pet owners a (sometimes outrageous) fee, the Westin Lake Mary welcomes canine companions and treats them royally ... and at no extra cost! Our basset hound slept on a sumptuous Westin Heavenly dog bed,dined from special food bowls, and received lots of smiles from guests as she strutted through the lobby. From the moment you arrive,... More

From day one I was impressed with your staff (especially) Missie; despite some hurdles that we had to jump to meet the expectations of the participants; Missie managed to put out all of the fires and provide the services requested on a short notice (always with a SMILE). I have never met her except via phone and email. With that... More

I am a frequent traveller. I travel for work and for pleasure, so I have seen my share of hotels across the country and around the world. This is my favorite hotel. The property is emmaculate. The service is incredible. The room service from Shula's 347 is delicious. I've stayed at other Westin hotels, but this one stands out for... More

Fantastic hotel located in very safe neighbourhood with a publix,a theatre and several restaurants litteraly next to the property! A good size room with a big bathroom and a heavenly shower. A refrigerator and the heavenly bed to top it off! More

This is an excellent hotel. It is convenient for Sanford International Airport and is just off Interstate 4. The rooms are large and very comfortable and there is an up-market shopping and eating area just across the road. However, there is one problem if you are at all allergic to too much perfume. They seem to put air-freshener through the... More

Breakfast is ridiculously expensive but hotel and pool are fantastic. More