Thank you soooo much!!! I forgot my small shoping bag with medications at the computer desk in the lobby. When I call 3 hours later the staff (feels like) was waiting for my phone call: "Yes, black and white bag. Yes, we got it! Don't worry. What is your address?" They shipped my bag overnight at NO charge, FREE! Somebody... More

Residence Inn Lake Mary is a pet friendly property but when there are flees and dog food left behind then threre is a problem. My recent stay was a good one, the rooms appeared clean with adequate cleaning by the staff but how could you avoid the flees left behind by previous beloved pet owners. Besides that my watch went... More

We had a reservation for a 2 bedroom suite for quite a while. When we arrived, we were told that the guest that was in our room extended their stay and therefore we were being displaced. They gave us 2 rooms too make up for the 2 bedroom suite. I was meeting up with a friend for a few days... More

From check in to check out the staff made you feel at home. The property was spotless inside and out with excellent climate control in the rooms . Well appointed rooms with incredibly comfortable beds made it hard to get up in the am for the excellent breakfast . Well stocked and good variety of hot and cold foods .... More

First off, this hotel is in a nice area, it's convenient, clean and quality furnishings. But I'd never stay there again. Don't trust what anyone there tells you. Make sure you get any commitments in writing. They don't keep their word. We needed a place to stay for a month. We arranged to stay here, as we were told we'd... More

Besides being located in a quiet area amongst new office buildings, the stay was comfortable. The hotel appeared new. The staff was cordial and helpful when asking for directions. The food was hot and tastey. The studio room was large and quiet. This property had nightly concierge gatherings where food and drinks were provided which is rare for most RI's... More

We chose this hotel because we were on a college visit to Stetson University and we wanted to go to IOA as well. The location was great, about a half and hour from where we wanted to be in each direction. The rooms were very clean and the beds were comfy. The only complaint was that the blanket for the... More

This hotel was great. Our group reserved four separate rooms, as we were all in town for my brother's funeral. We were able to call the hotel directly for a special rate. The staff there was kind and helpful. Our rooms were quiet, clean, and comfortable - an excellent place to return to after the funeral for quiet conversation. It... More

The staff is very good. The rooms are kept very clean. The only negative things I found was a shortage of towels in the room and No cups by the bathroom sink . More