My wife and I recently stayed at the Westgate Towers. I had read previous reviews that it was once a hotel, but I was pleasanly surprised by the accomodations. They are of the same design as other one-bedroom style rooms, but with one extra that I have not seen in 20 years of one bedroom condo timeshares - two bathrooms....
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Units are spacious, however furnishings and Tv's are very out dated. This resort was probably considered very nice in the 80's- early 90's but is major need of updating. I consider the room cleanliness to be surface clean as there were wrappers, and crumbs under the furniture. The staff had little interest during check in once I explained that I...
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Thank you for your feedback. We are currently renovating our resort and villas. We do apologize for the issues you experienced and will address them with members of our staff. We offer all of our owners and guests the opportunity to take a resort tour, but this is optional and is not a requirement to stay at our resort. If...
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the hotel has excellent customer service, location is great, the rooms are comfortable and very clean.
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Thank you for your review of Westgate Towers! We are pleased to hear that you had a fabulous time here with us. Our location is ideal because it's close to Central Florida attractions, restaurants and shopping outlets. Thank you for mentioning our "excellent customer service." Guest satisfaction is our top priority. We strive to maintain a very clean resort, in...
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My family of four recently stayed at the Towers for 4-nights in a one bedroom. After reading the reivews we were a bit skeptical; however, in our opinion, the property and room were just fine. The location was great; close to a variety of retaurants, shopping and the interstate. The front desk staff was friendly and helpful. The room was...
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Thank you for your review of Westgate Towers. We are so glad to hear that you enjoyed your stay. Westgate Towers’ location is “great.” We are close to all the Central Florida attractions, shopping outlets, restaurants and more. Our housekeeping and engineering departments do a great job in keeping the villas in great shape. Guest satisfaction is our highest priority...
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We were very kindly offered to use this accomodation by a UK owner, so apart from the photos we had viewed on line we didn't know what to expect - We weren't disappointed (and I only usually stay at 5* accomodation); the accomodation was exceptionally clean and tidy, spacious although perhaps the decor was overall a little outdated, that however,...
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Thank you for your Brilliant review of Westgate Towers. You are correct; our accommodations are “exceptionally clean, tidy, and spacious.” Guest satisfaction is our highest priority and we thank you for stating that our staff was “always attentive, offering exceptional service.” We are glad that you were able to use our shuttle services and we will take your pick up/drop...
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After reading review online, I decided to book the Westgate Towers for my daugher and myself for spring break. On check in i found out the shuttle service was limited on space and time to the parks. You have to book 24 hours in advance which you would not know about if you were check in for the first time....
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Thank you for your feedback. The resort offers free, scheduled transportation and registration is required due to limited availability. We apologize if this information was not provided prior to arrival. Guest satisfaction is our top priority and our staff strives to provide the best service, and when mistakes are made, we do our best to correct them. If you would...
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Great price and location. There were a Lot of pros but the cons would be sofa bed was the most uncomfortable things I've ever laid on. The kitchen was a tad bit outdated but was not a serious issue. I stayed in an one bedroom condo with an awesome master bath and would absolutely stay here again.
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Thank you for your review of Westgate Towers. We are so glad to hear that you enjoyed your “awesome 1 bedroom” villa! Our accommodations are spacious and well-equipped. Our resort is located near all the major Central Florida attractions, shopping outlets and restaurants making it ideal for families, couples and groups. We are very pleased to hear that you “would...
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This was a real find for our no-frills budget. The property had everything we needed, staff was extremely kind and helpful and left us to ourselves unless we asked for help. Rooms look *exactly* like the photos on the website--super nice! Skip the gameroom and bring your own DVDs (selection is poor at this location).
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We are glad to hear you had a "super experience" at Westgate Towers! Guest satisfaction is our top priority. Thank you for mentioning our “kind and helpful” staff, they work very hard to ensure that our guests enjoy their stay with us. Our housekeeping and engineering departments do a great job in keeping the rooms "super nice.” For additional movie...
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Pros
- central location
- a couple of pools; good pool hours
- very comfortable beds, lots of pillows available in rooms
- kitchens are spacious and well stocked
- big bathrooms with spacious showers
- friendly staff who are not pushy about the time share - they offer a free breakfast if your whole family attends the tour
-...
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Thank you for your review of Westgate Towers. You are correct; our location is close to all the Central Florida attractions, shopping outlets and theme parks. Our villas are spacious and well-equipped, providing everything you need to feel at home. We appreciate your comments about our "friendly staff.” Guest satisfaction is our top priority and we are pleased to hear...
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We traded for Westgate Towers through Interval last week. This was our first trade for a Westgate property, and I will not do it again. Unfortunately, they put us in an older villa, but our resort is a Premier resort. Clearly, the trade was far from equal, as our resort is really nice. We have always been put in a...
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Thank you for your feedback and for mentioning our friendly and accommodating staff. We offer all of our owners and guests the opportunity to take a resort tour. Occasionally, there are situations that occur on property that are beyond our control, but we do have adequate staff who can correct the issue in a reasonable amount of time. Resort management...
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