This morning I received a massage from Susan- it was fabulous. She did a great job and made my stay here in Key West even more relaxing. She was very nice and her level of pressure was perfect! My father went after me for a massage with Susan as well. Since we drove down here from Massachusetts, his leg was... More

This property is in such a great location. Checking in was a snap with the friendly staff. Made my way to my room on the first floor right outside the pool area. The room was huge and very clean. The bed was very nice and everything in the room worked well. Staff was helpful and I can't say enough about... More

Just got back ,We had a wonderful time .Hotel is great ,clean ,wonderful food in restaurant,but the thing that really made the stay wonderful were the staff of The Westin ,they really care about the guest and go the extra step to make sure you are happy and having a good time. Thank you so much Staff of The Westin... More

This is an easy review to write...great rooms, great staff, after the "party" of the nightly sunset is over it is quiet in the late evenings for sleeping, and it is clearly the best location in all of Key West. Seriously, you might be able to find a unique, boutique hotel that is nicer at a better price...but you are... More

PROS: great sunset view location, excellent restaurants, WiFi by the pool and beach. Easy to book trips and activities at the concierge. CONS: to go to the beach you have to buy a beach pass that costs $22/person for the day. It’s a good experience there, with chairs and umbrellas included, but this information was not clear when we booked... More

Let me start off by stating the staff and service at the Westin is very good. The rooms are what we expected, as being return guests. If you do not want to see a cruise ship blocking your view, (by the way that is what you pay for) then have fun. The food was fantastic,,, but beware of the ``hidden... More

We were lucky to have a ocean front room, but as there were seven in our party, we thought we had booked all four ocean front rooms, but two of the rooms were slightly to the side and so only had a view of the harbour. To be fair, they offered us accommodation on the island in the Westin Guest... More

I've travelled with my husband and kids (ages 2 and 4). We stayed on an ocean front room and that proved to be a great choice as we could watch the sunset from our balcony, with the kids playing around (staying in the crowd with kids that age wouldn't be an option). I was quite afraid as I've read other... More

I spend 100+ nights per year in hotel rooms and travel to Key West regularly. This was my 4th visit to this Westin and most likely my last... The Good Stuff: Location is ideal for all sightseeing and water activities. Property's exterior looks well maintained/clean. Vales were welcoming and hardworking; willing to help with luggage, open doors, etc. Room was... More