Memorial Day getaway from South West Florida to the "other coast" ...
Checked in Saturday morning - the place was booked solid - think there was a family reunion with lots of kids ... well Saturday night around 10:30 one of the darlings pulled a fire alarm - lovely - took about half an hour for the fire department to...
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Our stay was very disappointing. Our rate was changed from the check in guaranteed rate and we were not notified until it was too late to check out the next day. The staff was very arrogant and condescending. This was not what was expected from the Hampton guaranteed satisfaction. It is not what I have experienced from all the other...
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Our hotel is confident that this review and the other two reviews posted by the same guest does not represent our property. The Hampton Inn Jupiter/Juno Beach has just renewed our contract with Hampton Inn hotels for another 10 years and is looking forward to continuing our 17 year partnership with the Hilton Family of hotels. Our staff and management...
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Me n my Hubby's are Truckers n got a load to Miami n decided to take our break in Fl!! I am so GLAD I ran across this hotel n this town!! The rooms are sooo clean n comfterable n the location is the BEST!! The staff,breakfast n everything is great for the rate!! I would recommend this hotel n...
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We are so glad that you were able to enjoy your stay at our hotel and take advantage of your short break on the road. Our hotel strives making every stay special and our staff enjoys the daily interaction with our guests. Just contact us at pbijb_hampton@hilton.com so we may assist you with a future stay!
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Manager, staff - RUDE. No coffee - twice. Breakfast cold & terrible. Aging property soon to be downgraded to a Days Inn is my guess. Not the Hampton experience I'm used to.
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Our hotel is confident that this review does not represent our property. These comments are soly due to personal circumstances this particular guest experienced during their visit to the Juno Beach. The Hampton Inn Jupiter/Juno Beach has just renewed our contract with Hampton Inn hotels for another 10 years and is looking forward to continuing our 17 year partnership with...
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Manager Patel was very rude. He acted superior in every way, was condescending to me and when complaining he talked over me. He kept me out of ear shot of anybody in the lobby. We moved to the Holiday Inn Express down the road and it was much better, location to the beach and all. Plus the people treated you...
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Is it unfortunate that this Guest had a terrible experience due to her personal circumstances that occurred while at the hotel. As you reviewers can see, past guests have raved about how pleasant their stays have been in the past and we hope that this one review does not dissuade you to have a similar experience. If you have any...
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Arrived at 1:30AM after a long day. Hotel was a little aged, but a welcome refuge. Bed was comfortable, room was clean and quiet and breakfast was great.
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We appreciate your comments and will use them to improve our property and staff. Our hotel is going to a major renovation this summer. Please come stay with us again after that to ensure that your issues in your prior stay were solved. We hope you will stay with us again when your travels bring you to the Juno Beach...
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Stayed here due to a reservation mix up. Upon arrival I could see it had not been updated in some time. The furniture in lobby and room was outdated and worn out. The soap and shampoo from the previous guest were still in the shower.
Obviously, the shower had not been cleaned. What else was not cleaned?
Avoid, opt for...
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Our hotel remains on the top of guest satisfaction and has never experienced any cleaniness issue by previous guests. As reviewers can see, past guests have raved about how pleasant their stays have been in the past and we hope that this one review does not dissuade you to have a similar experience. If you have any questions or concerns...
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I stayed for four nights and the room was comfortable and spacious as expected. The Hampton staff was very nice. Always a cheery Hello and did not hesitate to help.
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We are so glad that you were able to enjoy your stay at our hotel. Our hotel strives making every stay special and our staff enjoys the daily interaction with our guests. Just contact us at pbijb_hampton@hilton.com so we may assist you with a future stay!
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I'm not sure where these other good reviews are coming from. In my opinion, I would take them with a grain of salt. I did not have a good experience here. Old school doors that slam shut and wake you up at all hours...check, unfriendly staff...check...horrible breakfast with egg beater (powder) type eggs...check..stained toilets (yellow) check...doesn’t honor Hampton Inn Guarantee...check,...
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Our management team and staff always strives to make every stay special and memorable.
As reviewers can see, past guests have raved about how pleasant their stays have been in the past and we hope that this one review does not dissuade you to have a similar experience. It is unfortunate that you did not share the same opinion and...
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The check-in staff was friendly and gave us some printouts of nearby restaurants we had in mind. The room, bed, and breakfast were up to Hampton Inn standards. The hotel seemed to be popular with folks attending spring training baseball. Perhaps that's why the room rate seemed to be above what one normally expects at a Hampton Inn. No manager's...
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Your favorable comments are greatly appreciated. I apologize you were not able to participate in our hotel implemented Manager's reception which is not a Hampton Inn Standard. Our Manager's reception takes place Tuesday through Thursday from 5-7PM and offers our guests an opportunity to interact with our management team. Please visit our hotel in the future and contact me directly...
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