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Holiday Inn Express Miami-Hialeah (Miami Lakes)

2.5 of 5
6650 W. 20th Ave., Hialeah, FL 33016
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Holiday Inn Express Miami-Hialeah (Miami Lakes)
Ranked #1 of 5 hotels in Hialeah
4.0 of 5 stars 100 Reviews
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100 reviews from our community

    Trip type
Traveller rating
    35
    37
    18
    7
    3
Date Rating
Austin, Texas
1 review
5 of 5 stars Reviewed 23 May 2012 NEW

Thank you to this Holiday Inn. The accommodations were great! The customer service was wonderful. Especially enjoyed the front desk and their help and sense of humor at the desk. They were very helpful. Want to give a shout out to the Kitchen staff. It is hard to put out a breakfast when there are many folks to serve. The... More

Was this review helpful? Yes
Constantino Papadopulos, General Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review
24 May 2012

Thank you for your wonderful comments which I have shared our staff. We are delighted that your stay was so memorable. By the way, the Mother’s Day card was actually our breakfast hostess’ idea. We hope to serve you again in the future. Constantino Papadopulos General Manager More

Paris
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 7 May 2012

The Good: -The suite was clean. -The location is convenient as it's at about 30 to 40min to the beaches or Miami. I won't complain about the hotel being in the middle of a huge highways crossing as I knew it beforehand. The bad: -The WiFi wouldn't reach the bedroom in the first suite that was given to us (at... More

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Constantino Papadopulos, General Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review
24 May 2012

I’m sincerely sorry that your stay with us was not up to our usual standards. We do appreciate your feedback and can assure you that we will address the issues you encountered so that they do not happen again. In fact, we are already working on a couple of items that will improve our guests’ experience – (1) installing fiber-optic... More

1 review
4 of 5 stars Reviewed 17 April 2012

My husband and I stayed here for 1 night prior to boarding our cruise. We arrived earlier than check in, and we're asking if we could just drop our luggage but our room was already ready. Rooms are very spacious, bathrooms have nice tile and everything was clean. Believe me, coming from me that is a huge compliment because I... More

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Venlo, The Netherlands
Senior Contributor
24 reviews 24 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 12 April 2012

Stayed there for 3 nights before we go on a cruise to the Bahamas. Near to the Hialeah arena (a must see when you never been there) Nice hotel with great Personal and helpfull Desk i will stay there again next time befora a cruise More

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Lima, Peru
Senior Contributor
32 reviews 32 reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 April 2012

There was only one employee at the front desk when we arrived. After waiting for 30 minutes, we asked for someone else to help us. Because we are platinum members, our check-in was done in 5 minutes. The breakfast was ok, but the staff is very rude. Also the employees at the front desk are not friendly, they never give... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review
9 May 2012

54lillian, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We hope that you give us a chance in the future to show you how great our hotel is. Ben J IHG Care More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 April 2012
1
person found this review helpful

We made a reservation for 2 nights at this hotel. What a mistake! Once you pay for it, you have to take it (even if they say you are not satisfied stay free, well it is just a catch, so you feel safe to book it, but on your reservation it says "no refund") As we arrived, we got a... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review
9 May 2012

Kistunderke, Thank you for your review regarding your recent stay. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance. Ben J IHG... More

Lawrenceville, New Jersey
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 29 March 2012

I was recently here for 4 days with my husband and our stay was great! Breakfast is included and served between 6:30-9:30am. There is an outdoor patio, next to the pool area which was nice in the mornings. There is a Burger King, KFC, and a CVS down the road (less than a mile) away. Miami Beach and downtown are... More

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Miami, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 12 March 2012

We stayed here for 2 day business trip. Staff was very friendly, breakfast was good, rooms were clean but the carpets were dirty. We stayed in room 102 and the wifi in that room was horrible. On the bed, no wifi,..., stand in the shower, great wifi! So that was a negative. The coffee was horrible!!! I dont know if... More

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Constant Traveller
Top Contributor
77 reviews 77 reviews
Reviews in 53 cities Reviews in 53 cities
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 5 March 2012
1
person found this review helpful

Let me be perfectly blunt – I am not a Holiday Inn Express kind of guy. There seem to be two kinds of Holiday Inn Express facilities: they are either tired facilities with weary staffs in grimy neighborhoods, or cookie-cutter shells with no warmth and less charm. For a guy who spends 100+ nights a year on the road, it’s... More

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Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 19 February 2012

Hotel staff is great and conveniently located to the 826 Interstate about 13 miles from North Miamia and 20 from South Miami. I stay at hotels 7 days out of each month so I know hotels fairly well. This would would be great is you get a rate of under $99. If you pay more than that here you will... More

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Constantino Papadopulos, General Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review
23 February 2012

Thank you for your positive remarks regarding our staff, location, and room amenities, as well as your high ratings on our cleanliness. I will be sure to share with our staff. I am sorry you feel we might be priced a bit high, but we feel we provide a good value given our location and amenities (i.e. free breakfast, free... More

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Additional Information about Holiday Inn Express Miami-Hialeah (Miami Lakes)

  • Holiday Inn Express Hialeah
  • Holiday Inn Hialeah
  • Hialeah Holiday Inn
Address: 6650 W. 20th Ave., Hialeah, FL 33016
Price range (per night):* 100 AUD - 139 AUD

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Holiday Inn Express Miami-Hialeah (Miami Lakes)
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