Thank you to this Holiday Inn. The accommodations were great! The customer service was wonderful. Especially enjoyed the front desk and their help and sense of humor at the desk. They were very helpful. Want to give a shout out to the Kitchen staff. It is hard to put out a breakfast when there are many folks to serve. The...
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Thank you for your wonderful comments which I have shared our staff. We are delighted that your stay was so memorable. By the way, the Mother’s Day card was actually our breakfast hostess’ idea. We hope to serve you again in the future.
Constantino Papadopulos
General Manager
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The Good:
-The suite was clean.
-The location is convenient as it's at about 30 to 40min to the beaches or Miami. I won't complain about the hotel being in the middle of a huge highways crossing as I knew it beforehand.
The bad:
-The WiFi wouldn't reach the bedroom in the first suite that was given to us (at...
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I’m sincerely sorry that your stay with us was not up to our usual standards. We do appreciate your feedback and can assure you that we will address the issues you encountered so that they do not happen again. In fact, we are already working on a couple of items that will improve our guests’ experience – (1) installing fiber-optic...
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My husband and I stayed here for 1 night prior to boarding our cruise. We arrived earlier than check in, and we're asking if we could just drop our luggage but our room was already ready. Rooms are very spacious, bathrooms have nice tile and everything was clean. Believe me, coming from me that is a huge compliment because I...
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Stayed there for 3 nights before we go on a cruise to the Bahamas.
Near to the Hialeah arena (a must see when you never been there)
Nice hotel with great Personal and helpfull Desk i will stay there again next time befora a cruise
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There was only one employee at the front desk when we arrived. After waiting for 30 minutes, we asked for someone else to help us. Because we are platinum members, our check-in was done in 5 minutes. The breakfast was ok, but the staff is very rude. Also the employees at the front desk are not friendly, they never give...
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54lillian,
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We hope that you give us a chance in the future to show you how great our hotel is.
Ben J
IHG Care
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We made a reservation for 2 nights at this hotel. What a mistake! Once you pay for it, you have to take it (even if they say you are not satisfied stay free, well it is just a catch, so you feel safe to book it, but on your reservation it says "no refund") As we arrived, we got a...
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Kistunderke,
Thank you for your review regarding your recent stay. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.
Ben J
IHG...
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I was recently here for 4 days with my husband and our stay was great! Breakfast is included and served between 6:30-9:30am. There is an outdoor patio, next to the pool area which was nice in the mornings. There is a Burger King, KFC, and a CVS down the road (less than a mile) away. Miami Beach and downtown are...
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We stayed here for 2 day business trip. Staff was very friendly, breakfast was good, rooms were clean but the carpets were dirty. We stayed in room 102 and the wifi in that room was horrible. On the bed, no wifi,..., stand in the shower, great wifi! So that was a negative. The coffee was horrible!!! I dont know if...
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Let me be perfectly blunt – I am not a Holiday Inn Express kind of guy. There seem to be two kinds of Holiday Inn Express facilities: they are either tired facilities with weary staffs in grimy neighborhoods, or cookie-cutter shells with no warmth and less charm. For a guy who spends 100+ nights a year on the road, it’s...
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Hotel staff is great and conveniently located to the 826 Interstate about 13 miles from North Miamia and 20 from South Miami. I stay at hotels 7 days out of each month so I know hotels fairly well. This would would be great is you get a rate of under $99. If you pay more than that here you will...
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Thank you for your positive remarks regarding our staff, location, and room amenities, as well as your high ratings on our cleanliness. I will be sure to share with our staff. I am sorry you feel we might be priced a bit high, but we feel we provide a good value given our location and amenities (i.e. free breakfast, free...
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119 Reviews
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