We showed up to check-in, and were immediately given a sales pitch for vacation rentals. We arrived at our room and it was HORRIBLE!! The pictures on the website are lies. The room had broken everything. Mismatched furniture, broken outlets, falling light fixtures, rust everywhere, a hole in the floor, and it was very DIRTY. We complained and were given... More

What a nice resort we got there Friday afternoon we stayed there the weekend the people were very polite and helpful .we got a suite Ocean front with a nice view and what a room so fancy ,breakfast yummy ,they have a nice tikki bar with a great Ocean view. Me and my husband we enjoyed the pina Colada I... More

The lobby looks inviting and the Bamboo Bar looks Great..But the Rooms were HORRIBLE..First room we checked into had Food on the beds, someone eating Fritos and just left them there, with you guess it bugs crawling around..Second room, larger room, no bed spreads, just sheets on the beds NO TOWELS....WHAT A MESS>>>THOUGHT WE WERE ON CANDID CAMERA....Went into kitchen... More

all in all the hotel has it's issues, the valet services have improved, the staff friendly and helpful. out @ the tiki bar beautiful, bartenders cheyla, allyssa and danny were on point. owner frank was always around and helpful.

1st room, beds weren't made. 20 minutes later 2nd room organized and they give us a key card when the room only takes keys. 3rd room an hour after check in has dog hair (there was a dog running around with a couple in the room when we arrived), filthy tables and floor. No towels so we could shower off... More

We booked a two night stay at your hotel this past Wed. & Thursday. We arrived and thought the lobby and outside were very nice. The valet staff were all very nice. The man at the front desk was very unpleasant, like I was bothering him having to check me in. We had 2 adults (myself and my sister) and... More

Worst room ever. Holes in the wall and sealing. Cockroaches ALL over. Our first room had traps for roaches, and we got another room, which also had roaches and was very dirty. We checked out and are now staying at the neighbour hotel, Ocean Sky, which are almost same rate, but so much nicer!

The place needs to be torn down. Signs of deferred maintenance are everywhere - water damage on the ceilings and walls, smells like cigarettes in the rooms, holes in the walls, mismatched and decayed furniture in the rooms, the terrible paint job on the bathtub was peeling - how many ways can I say "disgusting"? It smelled like people were... More

Hopefully whoever reads these reviews are doing so prior to their booking. I failed to do so, and highly regret it. We literally checked in, and checked out within 20min. Don't be fulled by the pretty blue lights on the outside, and the semi decorated lobby. The valet parkers are major scammers, talking bad about other clients right in front... More