The room was clean enough in a really old hotel--that was the plus. Where to start with the minuses? The only thing growing around the hotel was weeds and even most of those were struggling. They need to hire a groundskeeper--desperately. There were leaks and puddles to walk around outside, and even the lobby had towels scattered around on the...
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We booked this hotel near my in-laws as it was the only local hotel that advertises two queen beds. The room looked like they have tried to upgrade. New linens, new tub surround. But they badly need new carpet, the floor was so worn and dirty that in stocking feet it was sticky. The room needed a coat or two...
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Cons...I booked an "Upgraded King Bed" through Expedia. The "standard photo" showed a King room with a couch. No couch, no kitchen. So, just what constitutes the use of the term "upgrade" by Ramada was beyond me. When questioned the staff seemed unsure until they came up with it was because the room overlooked the pool. I'd think that would...
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I requested to see a room as I have a bad back and wanted to make sure the bedding would be ok. The desk clerk gave me a key and I checked out the room. As soon as I walked in the door I noticed an awful oder which I could never figure out. The bedding looked to be Ok...
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We are sorry that your visit to our hotel was less than acceptable. We do appreciate you taking the time to let us know about the issues you experienced and want apologize. We definitely will address them with our housekeeping department so others won't have the same experience. We welcome you to call our GM directly so we can get...
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The bed was clean and the room had a tiny fridge and microwave. Yes, it's a little dated and the carpet was stained, but what the heck, we don't walk barefoot in ANY hotel/motel room. The woman at the front desk couldn't have been more pleasant, the place is located next to shopping and eateries of all kinds, and the...
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Thank you so much for your review, it is our goal to treat each guest with the customer service they deserve and work hard as a team to provide such a service. As we read what our guest are saying, we can continue to try and improve on our improfections. We hope to see you again!
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Day 1 We checked in I had no hot water and the place was dirty found drugs in the room
I was told we are sold out and had to deal with it. I asked the manager to call me back he did not. Day 2 I was told they would have a new room for me when I got...
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We want to thank you for bringing the problems with your stay to our attention and we have had the oppertunity to review and correct them. While your room condition problems were ligitament, and we made adjustments to compensate for that, our investigations into the illigal substance claimed to be in room has not been found. Again, we appreciate you...
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This hotel needs a good pressure washing. Someone broke into our truck and tried to steal it - fortunately they did not succeed and only mangled the ignition which had to be replaced. Non-smoking rooms are sandwiched in between smoking rooms. Dirty carpet.
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We are very sorry for the unfortunate, but isolated incident that occured while you were here with us. Please know that we are handeling all of your concerns as quickly as possible and will continue to follow up with you. All of our guest matter to us and we hope that you will give us a second look in the...
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This is a strange hotel in that whilst its appearance is dated and it has some negative reviews we found it fine as it was a clear and pleasant stay. Ideally situated as it’s just of the I75, and handy to the Premium outlet mall with some good food places nearby. It can be off putting as the drive in...
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My staff and I would like to thank you very much for your positive feed back. It is very important that all of our reviews are payed attention to and we truely care what are guest are saying about us. I am happy to say that it is in the works for beautification on our exit off of I-75. Exit...
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I checked in on Christmas day and booked for the week.The younger male was the only nice person here.I had water on my floor from air condition unit.I was told to run air and put our used towels on floor. They inconvienced me with the maintnance of fixing it cause they WOULD NOT MOVE US TO DIFFERENT ROOM as I...
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I am very sorry to hear of your experiences at our hotel and I do thank you for your recognition of the one employee you were able to connect with. We strive to have all of our guest have the best stay possible and again apologize that your stay was not what you expected.
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This place is quite old. It feels like they haven't updated it since the 70s in many ways. Also there is nothing in walking distance really...a gas station is the only thing. There were problems on check in. No remote in the room...had to call down for one. The internet is spotty...kept disconnecting. When I called the front desk about...
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Thank you for takeing the time to review our hotel. I am sorry you missed the great resteraunts out in front of our hotel in walking distance accross from the gas station. We appreciate your comments and use them to better serve our future guest.
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