The only reason to stay there is the close proximity to the harbor. It is not worth the price. The service was terrible.
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This is a very OVER priced resort. We were so looking forward to spending a nice week here with a beautiful Harbor View. Room 201. Hah! Our view was a concrete wall. If I leaned way out on the balcony and looked to the left up high. I could see sky. But NO HARBOR VIEW. I called at lease twice...
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Dear WaterGal7890,
Thank you for the review. It is unfortunate you did not enjoy your stay. The unit you stayed in is owned by Wyndham and they do advertise that unit as a harbor view as you are able to see the harbor from the balcony. Our partnership with Wyndham is still fairly new so we are continuously working to...
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My husband surprised me yesterday for my 65th Birthday and had made a reservation at the Emerald Grand in Destin. So let me start out with the good.
My husband had booked a one bedroom condo. But when we got there we found out that all the one bedrooms faced Highway 98 the main road through Destin. It did have...
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Dear patricia73,
Thank you for taking the time to review our property. I'm glad you liked your luxurious accomodations. I am also excited to hear you were able to enjoy a massage from our wonderful spa on property. One of things we pride ourselves in is our location. However, some may also see this as a negative since we are...
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We called five days prior to our arrival date for rates in a 3BR/3BA condo. The rates quoted were too high (which was told to the reservation desk via phone). Two days later their agent called us back to see if we were still interested in the room and a much cheaper rate was negotiated which was to include amenities...
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Dear TallTrainer,
I apologize about the experience you had with our reservations department. I am unsure what rate you were originally quoted but sometimes we do offer promotions and when we do, our reservations team is very proactive in calling inquring guests and spreading the news. Also, the golf and fishing is offered for almost all of our packages and...
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Me and my family stayed here for almost a week and met wonderful people and had a great time. We had a three bedroom, 3 bath, with corner balconies on the 8th floor and it was grand!!! The entire staff was helpful and always there to assist. The private beach was excellant and the attendants there were the best!!! We...
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The resort is very nice as many have said - good views, good access to restaurants and room was very comfortable. However, if you want the true beach experience this is not the place. To pay a premium price and have to take a shuttle to get to the beach was a huge disappointment (with tip jar displayed for the...
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gwtwgs1,
Thank you for taking the time to review our property. I'm sorry to hear that our location did not fit your needs. However, we advertise that our property is not directly on the beach but we do offer our own boat shuttle. Unlike other properties in the area we are unique in the sense that we offer many amenities....
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Thought I would share since Memorial Day is around the corner. We own a condo in Destin but last year decided to rent it out. Last minute decided to go down and decided to take in the Emerald Grande. Nice area overlooking the harbor and the village that surrounds it. This is about all that is good. First off you...
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BirminghamMatt,
Thank you for reviewing our property. I'm sorry about some of the negative experiences you had. As you can imagine, Memorial Day is one of the busiest weekends at our resort as well as the HarborWalk Village because of all the free entertainment and fireworks we provide. The property is quite large so sometimes people tend to get turned...
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I stayed at this resort using my Wyndham Presidential Reserve points. This is definetly the best in their growing impressive collections to date. I booked a 3 bedroom 3 bath 4th floor Harbor View unit overlooking the bay with a gulf view beyond. The evening sunsets from my balcony outdoor living room was soooo beautiful that i made sure i...
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This was our second time at the Emerald Grande. Another 5 star vacation at this location! We went with another family this year, with 3 young children, and they loved it too! Such a great location! Love the rooms, comfortable beds, restaurant, pool area and the close location to the Harborwalk Village! The only time we left the grounds was...
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Reviewed 10 May 2011
MMSELLERS,
Thank you so much for the kind review. I'm happy to hear that you were able to take advantage of the numerous amenities we have to offer on property. Also, thank you for the feedback on the reservations line. But we actually do have reservationists on property and have our on proprety reservations line open from 8 AM-8 PM...
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We were lucky to stay in a three bedroom unit with friends and had a wonderful time. Kitchen is just the right size and has everything we needed...Furnture was comfortable. Beds were great and rooms were good size. Great view from the balcony of the "strip" and the bay and the beach area....the private beach is wonderful and the staff...
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