Just wanted to let everyone know about my great experience at the Holiday Inn Express in Cocoa, Florida. I spent 16 nights at this hotel. From top to bottom the staff was very professional. My room was cleaned by Shawn and her crew when ever I needed and how much I needed. The front desk always has a smile for...
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Not only is this Holiday Inn Express a great place to stay along the Interstate in Central Florida, but their banquet and convention facilities are exceptional. The Space Coast Convention Center is a separate building accessible through the hotel lobby that is flexible enough for small and large groups. The decor makes even the large room look cozy and inviting....
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Stayed here in late March 2012 for one night. Mely was a great help on the phone and helped us a great deal when we arrived. One of the better breakfasts and the pool/spa were very nice. We hope to be back in the near future.
Thank you for your review! We pride ourselves on our knowledgeable staff. It is our goal to provide hot breakfast and clean amenities such as our pool and Jacuzzi so that we can offer a variety of services for our diverse customer base.
We hope to see you again during a future visit!
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This hotel does not live up to the standards of your newer HI Express hotels. I do not recommend this property unless it's the only one you can find.
Thank you for your feedback.
Our property underwent full renovations prior to reopening in 2011. Before reopening, our property and staff were required to pass a full inspection conducted by a trained IHG representative. We also recently underwent rigorous annual inspection to ensure we were continuing to meet the required IHG standards , includin those standards that have been newly...
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Ideal location, very modern look and very clean and niceloy maintained. Room was exceptional clean and stocked with all bath accesories. Desk clerk was very knowledgeable and nice. Checkout was very fast and thorough.
Thank you for your review!
We strive to provide a clean, comfortable hotel, and to offer complimentary amenities that are often overlooked such as bath accessories. Our staff is trained to make your stay as easy as possible so you can relax and get moving to your next destination on time.
We hope to see you again during a future...
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The interior of the hotel has been recently updated. The lobby & common areas have a fresh, modern decor. Great pool area with hot tub.
We arrived shortly after room 219 had been cleaned. The strong peachy scent of air freshener should have tipped us of to a smelly problem with this room but everyone was anxious to get to...
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Thank you for your review!
For the safety of our guests, our cleaning and disinfectant products are industrial-grade and can have a very strong scent. Some guests may experience sensitivities to these products. As each room is sanitized as necessary following previous stays, some rooms may require heavier use of these products than others. Our staff is understanding of this...
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Nice location, newer hotel with modern look and nicely maintained. According to desk person, this hotel had a fire in recent past and everything was redone so everything was almost new. Breakfast attendant had a tip jar out which I think was not appropriate for the hotel in my opinion. Night desk person was great and provided good information about...
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Thank you for your review.
We take all feedback into consideration, and use our guests' opinions as tools to improve our service. Our staff participates in routine retraining, and changes are implemented as needed. It is our goal to deliver excellent service and present our guests with a friendly staff, making every guest's opinion very important to our mission.
We...
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We booked this hotel for two nights. The room was clean and nicely decorated. The breakfast was a great selection and a great benefit. I have one issue...while sitting in our room late on the second night a man entered using a key. It appears the young lady on the front desk double booked our room and gave this man...
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Thank you for your review.
We value your opinion, and our guests' safety is of utmost importance to us. Our staff is trained to take security very seriously and measures are in place to protect our guests' privacy. Management regularly advises and retrains all service staff on these measures.
Again, we appreciate your feedback, and thank you for your input.
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It was clean and we didn't experience any strange smells as another reviewer did. Breakfast was the standard HI Express freebie and kept well stocked. Room has old-style window unit ac/heat, very noisy, so I just shut it off at night to sleep easier. Shower granite shelving was an add-on and sits at an unfortunate downward angle. They seem to...
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My husband and I stayed at this hotel on February 15, 2012. It was a nice clean hotel, friendly staff, good continental breakfast, and a great steak restaurant across the road. I would definitely stay here again if I was in the area.
Thank you for your review! We appreciate your feedback, and are glad to see you enjoyed your stay. We strive to provide our guests with a clean, comfortable stay, and convenient amenities such as our complimentary breakfast.
We hope to see you again in your future travels!
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