1. Housekeepers pilfered through our luggage. Our bags were moved and zippers left open. Thank Goodness they at least provided a safe which we had locked our valuables in before leaving.
2. Upon arrival, There were stains on the bench seat,countertop and bed skirt. Their were hairs on one of the pillows and the bathroom was beyond gross and smelled...
More
I was little skeptical about staying there after reading the reviews here, but my stay was pleasant, the rooms were clean, the free breakfast was very good for the price! did not see any bugs, overall a clean and nice property at excellent location.
More
We are happy that you enjoyed a "pleasant stay" at Baymont Inn & Suites - Celebration! With so many options when traveling to our neighborhood, your selection of our hotel was the right choice. Our property does have an excellent location when visiting the area attractions - and the price is a fantastic value. Should your travels bring you back...
More
Ask yourself a few questions prior to booking your Disney trip:
1. Are you going to the parks and spending all day out?
2. Are you going to lounge at the hotel and pool?
I stay at the baymont everytime i take a 3 day weekend to Orlando. Perfect location and speed of check in along with a UNBEATABLE COST....
More
Thank you for taking the time to post your comments! Our repeat guests are very important to us; and we are pleased that you enjoy the Free Baymont Breakfast Corner and the room amenities such as the fridge and microwave. We look forward to your return at Baymont Inn & Suites Celebration!
More
Stayed here 1/20-1/23. Lobby gives the impression of an upscale hotel. The rooms were ok. Property could use a fresh coat of paint-especially on the exterior doors. Had no problems with requests (towels,pillows,coffee,etc..) Had one incident where towels were not replaced but was quickly resolved. Front desk staff ok. Just ignore the timeshare person in the lobby-don't think the parking...
More
It is obvious that value is important to you as a traveler and you recognize that Baymont Inn & Suites Celebration is an excellent value. Yes, the Baymont Breakfast Corner can get very hectic at times - our repeat guests have learned to be "first in line" in avoid the anxious morning crowd. If your travels bring you back to...
More
I had no problems with this hotel. I was very skeptical at first from all the recent negative reviews, but I was willing to take a chance because of it's price and proximity to the parks. It's definitely not a 5-star hotel, but that's not what we were going for. We just wanted two clean and comfortable rooms where we...
More
We are happy that you had a positive experience at Baymont Inn & Suites - Celebration and took avantage of our value and our proximity to the area theme parks. Staff friendliness is a very important part of the total hotel experience and we appreciate your comments regarding the staff being helful to you. It is nice knowing that "this...
More
Stayed there 1/28 to 25.pool not heated, no towels. Breakfast was crappy. not enough toasters. parkings pass gets you into a confrintaion with sales people. Cockroach in lobby that when told the front desk laughed at me. wifi free in rooms but when went to print out boring tickets in the "bussiness area" you hadd to pay for it and...
More
We are truly sorry that we did not meet your expectations during your recent stay at Baymont Inn & Suites - Celebration. Although our out door swimming pool is opened and maintained the entire year, it is not heated. With the typical warm weather all year, it is very rare that our pool is not being enjoyed by the guests...
More
spent all their money on the lobby. room was filthy. tub wouldn't drain. would never let kids out of room alone. breakfast was barely edible. first time ever compelled to write any review. don't waste your money, you will wish you'd have slept in the car.
forgot to mention the compulsory timeshare sales pitch to get your parking pass!
More
We offer our apologies for the inconveniences you experienced during your recent stay at Baymont Inn & Suites - Celebration. The issues you have identified have been shared with the Leadership Team of the hotel in order that corrective steps can be taken. Once again, we do offer our apologies and feel confident that measures are being taken to improve...
More
The hotel lobby is good but thats the only good thing about the hotel, the rooms have no space even to walk, the bathroom is filthy, the corridors are horrible, the swiming pool cannot be used. The shuttle service that they claim runs at odd hours so cant be used. Beware of this place.
More
The comments posted are all taken very seriously by the Management and Staff of Baymont Inn & Suites - Celebration. Your dissapointment in your recent visit to our hotel is of major concern, and we are committed to an ongoing improvement plan in qaulity of product and service. Unfortunately, you did not experience results of our efforts. The free is...
More
The bedroom is dark, looking for bedbug I found a dried cockroach between the mattress and the sheets! They don't change the cover mattress neither the blankets. It's dirty!!! They don't care about cleaning, they don't vacuum, you can see the bathroom floor with lots of hairs, it's disgusting! One day there's no towel, I had to call them to...
More
The comments you posted have been given to the Director of Housekeeping for resolution. It is not acceptable that you had so many issues as a result of the poor performance from the department. Accountability is the key for improvement in the department - for all employees. We do offer our sincere apologies for your inconveniences.
More
Hotwire rated this a 3 star hotel. It isn't. Its no better than a Motel 6. Room was relatively clean and recently renovated. Bathroom had not been renovated and would make anyone at Red Roof Inn blush with embarrassment. Called room service at 8pm for extra bath towel and told that no one available to deliver them. Breakfast bar is...
More
Thank you for taking the time to post your comments regarding your recent stay. We are somewhat confused over your statement regarding the guest bathroom, as it was renovated at the same time as the sleeping portion of the room. The design team spend endless hours to determine the necessary aspects of renovations of each unit in the hotel, and...
More
