I have stayed here on numerous occasions without incident until this last visit. I stayed in Room 313 and woke up with bedbug bites on my upper torso. I spoke with the manager who quite reluctantly placed me in another room. Once again, I woke up with bedbug bites on my face, neck and shoulders. At that point I decided... More

I am truly surprised at the renovations done to this property. 100% smoke free, pet friendly. The rooms were clean and modern décor. Cheryl, Guest service Rep, checked us in, very sweet and professional. Lobby is beautiful, provide coffee and tea 24 hrs. a day. The maintenance and housekeeping departments are attentive to detail, and so pleasant with the guests,... More

I have stayed at this hotel many many times as it is convenient to Delaware Park. The staff is very friendly and always accomodating. Recently, fully, renovated rooms make it that much nicer. An easy walk to two restaurants for a quick bite as well. I have read reviews on people with "smoke free" issues but as yet to have... More

If you are a non-smoker you cannot stay here. That's it. I checked in around 8 pm after a long day training jiu-jitsu. I just wanted to get the key and get to sleep. So I get to the room and the smell of smoke hit me the minute I opened the door. Call down to reception, get another key,... More

Recently stayed here with our dog on our way home from Florida. The room couldn't have been nicer. Loved the laminate floors and everything was fresh and clean. Would love to stay here again next year, however, we found that every time we took the dog out, there were people, who didn't appear to be guests of the hotel skulking... More

This property has gone smoke free, but I had to go through 5 rooms before finding one I could tolerate. I have a hypersensitivity to tobacco residue and can't stay in a room smoked in or occupied by a smoker. When they first cleaned up their act this place was great, but seemed to have slipped since my last time... More

We stayed in one of the newly refurbished suites and found it very attractive, cozy and restful. We did not have time to enjoy the swimming pool or fitness center. The staff, Elise, was friendly and very helpfull. We would definitely stay here again.

I was surprised at the new decor in the room. The bed was comfortable and the room was large. It had all new furniture, laminate floors and a flat screen TV. The staff was pleasant and I would stay here again!

The rooms are clean, and comfable.. The staff was friendly and very helpfull. I hotel is far enough away from the highway so you could not hear the traffic.. It is a very quiet area. Everything is very close by, food, shopping, easy access to everything you want to do... The hotel does offer a broucher with directions to a... More