When my husband reserved a room through hotels.com he thought he was getting a quality room and a great rate. Turns out he was wrong. When we arrived at the Atlantic Inn on a Friday evening there were only a few vehicles parked in the entire parking lot. The place wasn’t that eye soaring from the outside; however, when we...
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I sincerely appreciate you taking the opportunity to submit your feedback on TripAdvisor, Steve G. As any responsible hotel should, we take the feedback received on TripAdvisor seriously and I'm sorry to see your experience didn't live up to the expectation we strive to give all guests.
Since you booked through a third party, hotels.com, it's very difficult for us...
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Owners of this budget motel also own well-respected franchise hotels in Rehobeth Beach and Bethany Beach and expect the same housekeeping standards at this motel.
For some reason Google maps, Mapquest, TripAdvisor and most GPS units don't identify the correct location which is near the intersection of E Dupont Blvd (US 113) and Hwy 24 leading into Main St,...
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Thank you, TheTripsTR, for taking the time to submit your review via TripAdvisor. We appreciate all the feedback you had to give and I'm sure our future visitors will find this information extremely helpful.
You are correct. Our management company also manages several brand hotels as well and consequently expects the same standards from our hotels which are not branded....
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We evacuated inland due to hurricane Irene and stayed at the Atlantic Inn on August 27. The non-smoking room and bathroom were very clean, the A/C worked great, no smells (I'm picky about this), clean refrigerator and microwave, and the lady at the front desk was very accomodating and attentive even though this was a very hectic time for the...
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Thank you so much for your recent response. We are always interested in any comments we receive. During the time of your stay we were were involved with the storm. We were so lucky that we were spared the worst of the storm. I do hope you found your home still secure when you returned. We hope to see you...
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Stayed for a month in July 2011. Nice stay. A clean room and towels everyday. Vacuumed every day. Had an extra table put in room (no charge). Microwave wasn't working. It was switched out to a new one. Nothing fancy, but good service and a comfortable room.
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Thank you so much for responding to TripAdvisor. We appreciate your comments. I will be sure to let the staff know of your comments. We hope to see you again in the future. Have a great day.
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The room was squeaky clean and the motel sits far enough back from the highway so that it's very quiet. When I got to my room checked in I found the TV remote wasn't working. (dead battery, I think). Took it to the desk and within minutes one of the staf arrived at my room with a newy energized one...
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Thank you so much for the great review. We really appreciate your comments. Our staff gets exceited when we get such good news. (It makes them even more aware of their get efforts).
We hope you will visit us again soon. Thank you again and have a great remaining summer.
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Room was clean. Was actually surprisingly quiet, apart from the doors closing occasionally. Location is great- 30 minutes to Bethany and cost is waaaaay less than anything else around. Save some major cash with this place and stay close to the beach!
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Thank you for taking the time to respond to TripAdvisor. We appreciate all comments made from our guest. We do try and maintain a clean property and while we do not advertise alot of ammentities those that we have we are very proud to offer. Our outdoor pool is great in season and our fitness room is also another great...
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We went 3 times last year and had a blast.We enjoyed the quiet rooms and the swimming pool especially my daughter.We took our dog down last year and the rate for him was excellant.We ate at local restaurants and the food was awsome.We are going down again in a few weeks and we are adding one dog this year to...
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Thank you for taking the time to respond to our property. We do appreciate your comments and are glad you enjoyed your stay. Hope to see you in the future
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The Atlantic Inn is a clean, neat well kept motel with excellent staff service. They go out of their way to make sure you are comfortable. They help with directions and provide a nice breakfast. I will stay there again in the future because I felt so welcome!
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Thank you for taking the time to respond to our property review. We appreciate you comments.
Hope to see you again. Thank you so much.
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My family and I checked in on a Saturday night. This hotel is extremely outdated and worn. There was a stain on the bedspread and something smeared on the brass floor lamp. The blankets on the beds were the old "pill" type which made us question how often they are laundered. My daughter would not even sit on the bed....
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Thank you for taking the time to submit your feedback on TripAdvisor. We appreciate guests using this venue to share their experience so we can improve our property and service for future guests.
I was sorry to hear about your disappointment with our hotel but please understand we make no claims to be anything more than what we are -...
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Would like to have been made aware of the large group that was staying at the same time we were. Pool partying/noise was much more than we would like to tolerate. Did end @ 10:00p curfew. Those guest(baseball players & parents) were otherwise courteous and well behaved.
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Thank you for your comments. We appreciate your feedback. I am sorry for your inconvenience during your stay. We do try and control any noise that would affect our guest by making rounds. I do hope we see you again and please let us know if you would prefer a certain area to be located in. Again thank you for...
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