Upon check in, front desk staff Debra was exceptional in catching an additional night for my reservation. Room and hotel had nice mix of amenities- microfridge, TV, desk, free wired internet, onsite restaurant, and workout center with pool/whirlpool (or privileges at local Golds Gym if you needed more options). The few folks using it during "peak" hours did fine to... More

Check in was quick. I booked late so I was given what was supposedly the only room left. It was a handicapped accessible room, which I found later in the evening held it's own issue. The room was clean but I was a bit disappointed by the relatively small flat screen TV in this room. With the hotel apparently full... More

Staying at this location was truly refreshing. No issues with check in, friendly front desk staff. Not a single issue with the room. I check for bed bugs in every hotel, I check for dust as I am allergic, scents, hairs, discoloration of my white socks, water pressure, cleanliness of shower head, curtains, rods, soap holders, etc. I also check... More

This hotel proved that Hilton can maintain quality from property to property. I had 0 issues, and my stay was pleasurable. In a surprising twist, the Clam Chowder from the gill downstairs was possibly the BEST I have ever had! Yes, in a hIlton in New England, the best chowder!!! More

I stayed at this hotel for a three day Travelers class nearby and found it decent. The hotel had been remodeled and my room was on the ground floor adjacent to the pool/spa, and fitness room. My suite had a nice comfortable bed, clean linen and bathroom. The breakfast/dining room area is configured a bit small, but my complimentary breakfast... More

I stayed here in September for 5 days for business and was pleased with the room. I had a double room with a balcony and I loved having the views to look out to - luckily I didn't have the side facing the highway! The room was very spacious and comfortable. The refrigerator and microwave were nice touches that aren't... More

We had made reservations online with an internet special.We also paid online. When we got to the hotel they wanted a credit card for incidentals we gave them a credit card that was different than the one we used for the hotel reservation.When we went to check out the next day, we were charged on the second credit card not... More

Just stayed one night and will come back again. Recently remodeled and very quiet. Although clearly visible on a hill from route 91, it is a mile or so away so there was no road noise and had a view. The rooms with balconies also have an in-wall HVAC that was very quiet (I hate window HVAC units which are... More

As a long-time Hilton Diamond HHonors member, I was pleased with this HGI property and am happy to recommend it to you as a great lodging option located near the Hartford airport and a quick 15 - 20 minute drive into downtown Hartford itself. The property is located on a hill just off the interstate and a couple of miles... More