Since the casino wanted more than my take home pay for the week, we looked for somewhere else to stay for one night for an event at the Casino. The rooms were small but nice, clean and comfortable. Had no problem with noise, nice breakfast in the morning. The shuttle is the best, runs until 2 am. Was even able...
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We were going to a concert at Mohegan Sun and refused to pay the ridiculous prices they were asking for a room. The Microtel is only 1 mile from the rear of Mohegan and provides a free shuttle service. The shuttle was always prompt and our driver couldn't have been nicer. The room was small but very clean. Because of...
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We had occasion to need a long term/week place to stay while our electricity was restored last winter. All the hotels were booked in our area of the state so my daughter found us Microtel, in Uncasville. At first glace one is probably unimpressed, however, the rooms are functional, they and the hotel are clean, there is a 24 hour...
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Dear Valued Guest,
Here at Microtel Inn & Suites, by Wyndham, we take great pride in our friendly staff and clean rooms. We are very pleased to hear that you had a wonderful experience with us and hope that you and your family will return soon, perhaps under better circumstances! Thank you for taking the time to give us such...
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We had an overnight stay with our elderly mother in law. We had ajoining rooms and we found the place to be clean, quiet, wifi, and flat screen tv. Our beds were very comfortable. They offer a continental breakfast in the morning. It would be hard to beat this place for the price which is lower than other accomodations around...
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Dear Valued Guest:
We truly appreciate such a kind review. Our management and staff take pride in the cleanliness of our rooms, and the various amenities we have to offer at our hotel. We are very glad to hear you enjoyed your stay and hope to have you back again soon!
Sincerely,
Microtel Inn & Suites by Wyndham, Uncasville management
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We've stayed here twice for events at Mohegan Sun. Hotel was good but the main selling point is its proximity to Mohegan. They have shuttles running but not all the time. In the afternoon we had to take a taxi but the front desk called for us and one was there in 5 minutes and cost was $7 plus tip....
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Dear Valued Guest,
We truly appreciate your feedback and certainly hope to see you again when you return to this area. We are also glad to hear that our prices and location are satisfactory and hope you get to use our other amenities the next time you stay with us.
Sincerely,
Microtel Inn & Suites by Wyndham Uncasville Management
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I stayed at this hotel when I went to Mohegan Sun for a spa day and didn't want to pay the crazy money to stay at the casino hotel. If you're just looking for a place to sleep and aren't going to spend a lot of time at the hotel and want anything extra, I recommend this hotel. It was...
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Dear Valued Guest,
We are very thankful for the kind recommendation! We are pleased you enjoyed yourself during your stay and happy you found our location to be convenient. We hope to welcome you back again soon!
Regards,
Microtel Inn & Suites by Wyndham Uncasville Management
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We have stayed at least 10 times over the years while visiting Mohegan Sun Casino. It is very convenient and economical, and the front desk staff is efficient and courteous. The continental breakfast is an added bonus. The rooms are clean and neat - though DO show signs of age / wear, i.e. bathroom doors that do not shut properly,...
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Dear Repeat Valued Guest,
It is our pleasure to have been able to serve you over the past several years! We hope that you accept our deepest apologies regarding the disturbance you experienced during your last visit and are glad you have made us aware of the areas for which we can improve. We are also pleased to inform you...
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This place is a real value if you want to stay in Uncasville, but would prefer to spend more money at the casino and less at the hotel. We had no trouble with checking in or out; the room was clean and of great quality for the cost. We heard no noise or partying, although we were there on a...
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Dear Valued Guest,
We are very thankful to hear such wonderful things about your stay and certainly hope that you do return to our hotel in the future. Thank you for taking the time to tell others about your experience with us and we would be pleased to continue to satisfy your needs!
Sincerely,
Microtel Inn & Suites by Wyndham,...
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Im all done never again! Called the office 2'x.s at 230a.m. and 345 a.m. They didnt do a thing for me!
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Dear Valued Guest,
We appreciate all feedback we received from you…our valued guest! Thank you for taking the time to express your concerns regarding the unacceptable stay you experienced recently. Microtel Uncasville prides itself on delivering total guest satisfaction consistently with every stay. Clearly, we missed our mark. Please accept our most sincere apologies.
Microtel Uncasville implements a strict “no...
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We stayed for a concert at Mohegan sun - every room was booked, and all that was available to us a month in advance was a handicap accessible room. We were impressed how extremely clean and efficient everything was laid out. Constant free shuttle to casino till 2am was great even on a busy nightl. We expected a rowdy loud...
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Dear Valued Guest,
We greatly appreciate you taking the time to leave feedback! We are truly glad you enjoyed your stay here and will address the issue with housekeeping regarding the bath mat. Your feedback is valuable to constant improvement of our property. In all departments, we strive to exceed our guest’s expectations and hope to have the opportunity for...
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