I traveled from the west coast to Connecticut for a conference, and stayed two nights at the Heritage Hotel, which is where the conference was located. The front desk staff was stellar and incredibly helpful, and I wish there could be a staff like this one everywhere I travel. My room was slightly dated, but incredibly clean, quiet, and cozy....
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Dear Sarah,
Thank you for your kind comments on your recent stay. I am so glad you enjoyed both the service of the front desk staff and the arrangements provided for your meeting. We at the Heritage Hotel pride ourself on providing warm and welcoming service and a comfortable and clean guestroom and do appreciate your taking the time to...
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The ceiling just kept making noise as the people above walked around. Someone else said the same thing. Other than that, it was average. No real complaints.
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Dear Stacey,
Thank you for taking the time to review the Heritage Hotel. We will certainly review the noise that you mentioned and fix the problem. I do hope that should you be in the area again, you will give us the opportunity to welcome you again for a much more memorable visit.
We appreciate your feedback.
Judith G. Kalfon...
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We had a great stay at Heritage. We needed a 1-night stay in Southbury for a family visit, and this was perfect. Very comfy bed, wonderful breakfast buffet, and reasonable prices, not to mention a nice indoor pool, leafy & peaceful setting, raquetball courts, and aerobics classes. As I understand it, the hotel complex was built in 1971 as a...
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Dear Andrew,
All of us at the Heritage Hotel are delighted that you and your familly enjoyed your visit with us.
We pride ourself in offering comfortable and family friendly accommodations and are glad you found our staff to be so welcoming and helpful. Thank you for your praise of our Breakfast Buffet.
We certainly hope that when your travels...
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My family had been there about 5 yrs. ago to go snow tubing close by. It was a great place, and found the racquetball to be the "most" reason (along with so many others) for my return with some friends for a Weekend get a way. Chose to book there due to the many amenities it had to offer...racquetball, pool,...
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Thank you so much for your great comments on your recent visit. I will certainly pass along your compliments to the staff for their hospitality and good service. I do hope you will return for our Summer Season as the activities in the Health Club are greatly expanded with the outdoor pool, pool bar, bikes, vollyball and golf. We hope...
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Stayed in room #394 with king bed. The room was a good value for the price – $139 as part of a wedding party. Comfy bed, some natural light. Bathroom had good counter space. Check in was easy and the staff was friendly. We were at hotel for a wedding and the staff working the wedding were great. Free wifi...
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I am delighted you enjoyed your stay with us at the Heritage Hotel! We do have a wonderful bedding package and I am glad it enhanced your visit. I will certainly pass along your compliments on our staff for their friendliness and helpful attitudes.
Should your travel plans include the Southbury area again I do hope that we will have...
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I just celebrated my birthday here with my friends and family. This hotel is just about an hour away from NYC Area and is a great get away. They have amenities included like Pool, a room for playing Wii, several areas where families can meet and gather to play games, talk, eat. In addition they have an indoor pool, sauna,...
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Your comments about the comfort of our hotel and the many ways our guests can enjoy sports, games, swimming, our restaurants, and the local vineyards are very much appreciated. Thanks also for mentioning how we are conveniently located within a short drive from the greater NYC area. Thank you for being a loyal repeat guest and for bringing your family...
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We went to the Heritage Hotel last minute with the kids for a night to enjoy the indoor pool. Everything was really nice and clean. The pool was warm and there is a lovely gym attached with sauna, steam room, and racquetball. The staff was very friendly and accommodating throughout the hotel- front desk, gym, housekeeping, and restaurant. Recommended for...
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We are very glad to learn that you and your family enjoyed your recent stay at the Heritage Hotel. Thank you for letting us know how much you enjoyed all of our family-friendly recreational facilities. There is even more to enjoy during the Spring, Summer, and Autumn months. We hope to welcome you back to Connecticut soon.
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We found your hotel extremely accomodating. we were a group of 4 mothers and 10 children. The children enjoyed the facilities - the lounging area and pin pong table, the swimming pool and racquet ball courts. Every request was immediately accomodated - we asked for two additional roll out beds at 10:00 Pm and received them without any problems. The...
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We are glad to know that you enjoyed your stay with us and plan to come back for another visit. Thank you for the compliments about the recreational facilities and the service provided by our staff. We look forward to seeing you again.
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Three families joined the Heritage Hotel for the winter break - we went skiing nearby in Waterbury - via Groupon ski deal. The hotel is not bad, beds were comfortable, room clean, amenities for kids and families were good - Ping Pong, Billards, Board Games, WII, pool, gym raquet ball etc. Grounds were nice. Service was good, everyone very friendly...
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Thank you for choosing to stay with us during school break week. You were among many families who decided to take advantage of our accommodations and recreational facilities. We are replacing all shower doors in the hotel and we are revising our menu in Shadrach's to include a range of new healthy, nutritional entrees and salads. Thanks again for being...
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Came here for a snowboarding getaway weekend. I booked the bed&breakfast rate.
Great experience from the get-go. We got to check-in early on a Sat morning which was nice because we were heading to the Woodbury Ski Area (not recommended) later on.
We got a King sized room on the 3rd floor which has higher and slanted ceilings. Bed was...
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Many thanks for your kind comments about our spacious accommodations, our extensive recreational facilities, and the wide variety of foods offered on our breakfast buffet. Our staff also thanks you for recognizing their dedication to providing quality personal service. We appreciate your recommendation and hope to welcome you back again soon.
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