The August 2011 storm on the East Coast (leading to flooding in some areas) made hotel management mislead me. They strongly advised all guests (with a letter) to leave the area as they could not guarantee safety. I checked out on Saturday and I asked if I could check in again next Tuesday with a new reservation. This was not...
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Arrived with 3 other business partners for a three night stay. Staff was friendly and checked us all in quickly. Plenty of free coffee and tea served in the lobby. Snacks including beer and wine for sale and located behind the front desk. Beer and liqore store located next to hotel property is also convenient. Great Italian restaurant located on...
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Stayed for two nights and had a decent time. What would be $89/night somewhere else is $200 here. Nice lamp and chair. Fridge and Microwave in the room. NO SAFE in room! Garbage truck came at 4AM and woke me up. Room was relatively clean. When you look through bath towels into a bright light you see shadows... indicating they...
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The hotel is perfect for most things you would be doing in this area. If you're here on business, the free wifi in the rooms, easy manual set up of wake up calls and location is perfect. If you are having a wedding in the area or are in town for vacation, the clean and nicely appointed rooms have excellent...
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Thank you for your wonderful comments here on Trip Advisor! I truly appreciate you taking the time to write!
John
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We recently stayed here on our way back from a quick Spring get-a-way. Our room was comfortable and cean. The exercise room was less than expected. The cork floor appeared dirty and in need of repair. The tv monitors on the equipment were not working and I had neglected to bring music, so t was a long workout! It s...
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Reviewed 15 January 2012
Thanks for recognizing our hotel as "CLASSY"! I appreciate the time it ook to write a review and want you to know that we continue to upgrade our facility almost daily. Our in room televisions have been upgraded to HD selections and our fitness room TVs should be done soon. We are also giving our fitness room a bit of...
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We used this hotel for two nights for a family function. Kate helped with organizing everything, and she was great. We had a family dinner Friday night for 40 people, and it was lovely. Rooms
were nice and clean and staff was friendly and helpful. It was a great choice!
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Thanks for your review here on Trip Advisor! I am glad to hear your dinner was a success. not only do we have 170 well appointed guest rooms, but we can accommodate nearly 100 persons for dinners, meetings, and any type of social event you can think of.
All of our catering is done right her on premise and we...
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Stayed for one night to for a family function. The rooms are very clean and comfortable.
The hotel offered a full service breakfast buffet, which was quite good. I would stay here again.
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Thanks for your note! I am so happy to hear you enjoyed our hotel and our breakfast buffet. Our chefs are always willing to make whatever it is you are looking for. i am sure you know we serve a wide variety of breakfast pastries and breads, cereals, oatmeal, fresh cut fruit and juices. We also make to order: pancakes,...
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The guests of my daughter's wedding stayed here and we were very pleased with the hotel and it's staff. You must work with Katelynn when organizing rooms for your guests and if you're having a breakfast/brunch for them. She is a total professional and was always prompt when answering questions or fulfilling requests. We were pleased having chosen this hotel...
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Thank you for taking the time to write here on Trip Advisor! I am so pleased to hear you had a great wedding weekend! I appreciate you mentioning Kate, she is wonderful to work with and very detailed. Our team does their utmost to ensure each person and or group feel the personal touches that make all the difference.
We...
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For many trips to the area for work I was staying at a different hotel - did not think about it much although was frustrated that the staff at this other hotel was not friendly. Someone at work recommended I try Hilton Garden Inn and I was floored at the difference. Staff super friendly, rooms very clean, gym very clean,...
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Thanks so much for recognizing our service and specifically recognizing Ed! We pride ourselves on our service and the amenities we have to offer. Our Garden Sleep System beds are 100% adjustable and make all of our guests comforatable, whether the preference is a soft mattress or a firm one.
Again, I appreciate your comments and certainly look forward to...
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Recently stayed here and was very pleased to find it fit all our family needs. Staff was extremely helpful. Restaurant served a very nice breakfast and my impression was that I would be sure to stay here during my next visit to South Salem, NY.
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Thank you for taking the time to write a review regarding our hotel! We pride ourselves on our service and cleanliness, as we are one of the higher ranked Hilton Garden Inns in these categories.
i certainly look forward to seeing you again soon!
John
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