I am going to the better business bureau to report this hotel.I had booked a room and I was extremely dissatisfied in the manner which I was treated. My reservation was cancelled with no notification, when I arrived at the hotel I was told that there was no rooms available and if there were any It would be a 4-5... More

Probably the worst hotel I've ever stayed at. The staff was nice enough, but I came to the area to enjoy the casino, beach, wineries, etc. I had an enjoyable time EXCEPT for the hotel stay. Very dirty, pool closed, crappy fitness center, stained sheets, poor water pressure...I did have hot water, but my boyfriend, who let me take my... More

Unfortunately, I booked online and once I arrived with 2 children, I was told that the pool was broken :(. The hotel was short-staffed and their computer system was down. Toilets were clogged and guests were complaining of the lack of water pressure. Needless to say, I could not stay there. Thankfully, Kelly was very pleasant, apologetic, and helpful. He... More

Dont ever stay here, no hot water, didnt pay the propane bill, no heat, the pool was broke no continental breakfast, no shuttle service, NO SERVICE period, all they want is your money and no service, i seen one person at the front desk, no house keepers, More

I just stayed here this weekend and was somewhat afraid to stay her due to all the negative reviews. Granted, it is definitely no 4 star hotel--but it is not a dump as some people review it to be (at least the room we stayed at wasn't a dump). The room was clean and there were towels and the AC... More

Nice front desk clerk but that is it - The halls and rooms are dirty - they ask you to sign a "won't smoke in the room or pay $250- to clean" card - It smells like smoke More

One of the dumpiest places I had ever seen. Filthy and run-down, with a poorly-informed staff. I would not stay there again. Some selected specifics: Our non-smoking floor in a non-smoking hotel reeked strongly of cigarette smoke. Most fire doors at the end of corridors were propped open. Isn't that a safety hazard? Our room had two towels for the... More

Having seen staff come and go,the Ramada Mystic has given up its affiliation with Wyndham Resorts and is going independant and changing its name to Mystic River Inn.supposedly on July29,2011. While new staff is coming+going,ownership supposedly still remains the same. Only good thing right now is the new restaurant called SAVIN ROCK next door is now opened since June2011 and... More

I have travel a lot in my days, but this was the worst hotel that I have ever stayed at by far. The tub was dirty, several spiders in my bed. room smelled, water faucet dripped all night, tub would not drain, left over food in the microwave from previous people (which means that they don't clean or check the... More