My husband is in a wheelchair. I made the reservation and put in all capital letters. MUST HAVE WHEELCHAIR ENTRANCE! We arrived after driving 2 days, after midnight. Not only did they not give me the room I requested I had to pay 50.00 more a night. We were there 7 nights. The room that we were assigned had a... More

This was the WORSE hotel I have ever been in. What was supposed to be a wonderful stress free Mother's day weekend, turned into waking up in filth. Dirty condoms, stains in the bed, no bed sheets, only a thin white blank to cover the mattress. The man at the front desk was rude and called me a liar to... More

I recently stayed at the Flagship Inn and Suites in Groton, Connecticut. I haven't stayed there for a very, very long time. I called way in advance, made my reservations, specifically told them I wanted to be put in the quietiest area and definatally on the top floor because I am a very light sleeper and can't stand anyone over... More

This has been the worst experience, desk service is horrid, i put a do not disturb sign on my door when I left and they still came in.My room was disgusting. The bed was not made, no toilet paper and dirty towels everywhere. The microwave was just nasty. Continental breakfast, yeah right! Coffee machine - out of order, vending machine... More

This is a total roach motel. My room was disgusting. The bed was not made, no toilet paper and dirty towels everywhere. The micro wave was just nasty. Continental breakfast, yeah right! Coffee machine - out of order, vending machine - out of order, orange juice dispenser - out of order. Thank god I only stayed there one night. I... More

Miserable experience . . I got a decent price from Hotels.com. I have stayed here at least twice before and it was acceptable, although not especially clean. This time, the owner (who has all the personal skills of Basil Fawlty) told me that despite the fact I booked a nonsmoking room that there were only smoking rooms available and that... More

I booked 2 rooms through priceline for New Years Eve - What a mistake pt $89.00 each room the rooms were horrific I have never in my 40 years seen/experienced such a distasteful, dirty smelley, cockroach infested mess. Upon arrival it was really late after celebrating the New Year went to check in the smell alone in the so called... More

We booked through Booking.com which provides detailed information about properties. The amenities included a seating area, free internet, continental breakfast, microwave and refrigerator. The Flagship included all these features but certainly not at the level at which one would expect. Flagship Inn & Suites is desperately in need of major upgrades- walls need painting, carpets need to be properly vacuumed,... More

As I mentioned in the title, I was able to get this room cheap through Priceline. I just needed one night, was in Groton for Business. I read the terrible reviews and went prepared. First thing I noticed, is they don't vacuum along the walls or in the nooks. There was dust everywhere, the light fixtures still had plastic on... More