I was plesently surprised at the size of the suite definately the best hotel breakfast I have ever had: there is the normal hotel breakfast but this Rambler also offers a big hand made breakfast buritto with a great homemade salsa. I will be staying here again.
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Our accomodations: Two queeen beds, three adults, parking lot entrance to hotel room (traditional motel style), ground floor. Thursday evening stay.
Summary: My mother, my wife, and I have been on a road trip from California to Texas to visit family, friends and two college graduations. I know the hotel is good when both my wife and mother like the...
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We are so glad that your Wife and Mother liked the accomidations. We really appriciated how you outlined your stay with pros and cons. Your feedback is important to us as we strive to provide a superior stay. We hope to see you again in the future.
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Very nice hotel. Upgraded in 2008 and really classy for the town. If you are heading the south route of I-25 and need a place to stay, stay here. The breakfast is really good. Home made burritos!!!
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Thank you so much for your positive words. We strive to make everyones stay enjoyable, the breakfast burritos are just the thing to make a great start to the day. We are glad you enjoyed them and will pass on your comments to our cook Shirely. We hope to see you again in the future.
Thank you
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The night shift desk clerk, Heather, provided excellent customer service. Very easy to work with and personable.
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Thank you so much for your response. Heather is a vital part of our team and I will let her know that you appreciated her customer serivice. Your feed back is important to us, it helps us to continually improve so that we may provide a great place to stay.
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This place was the worst hotel I stayed in on my trip to Colorado (and I stayed at several hotels)! The room was dirty, dingy, poorly lit, and smelled like smoke. The bathtub wouldn't drain. It was one of the more expensive places I stayed at too (even more disappointed by that!) The staff was friendly, and the custom order...
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I do apologize for not exceeding your expectations. With a little more depth of which room you stayed in or any other specifics that you didnt like so that we may pin point the issues and fix them would be much appreciated. Again I do apologize for not meeting or exceeding your expectations, We strive to imporve daily and your...
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The Best Western Rambler in Walsenburg is a good lodging option for travelers on I-25 and those coming from/going to the Alamosa area.
Located just off I-25 a mile north of downtown Walsenburg, it’s easy to reach and is close to stores and eateries in the main section of town.
The property consists of two sections…an older one-story “motel-style” complex...
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Thank you so much for your well articulated and thought out response. We always like to hear what are guest thinking, and you went above and beyond. We strive to make every guest's stay as pleasant as possible. I am going to talk to our maintenance to see why our doors don't shut so easily, maybe that would help the...
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I stayed here for one night this week and I am surprised with some of the negative reviews for this hotel. The front desk staff was friendly, helpful, and understanding (allowed a 1-hour late check-out). The breakfast had a personal touch (made-to-order breakfast burritos). The internet service was free and fast. The price point was right where it should be....
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Thank you so much for your review, we truly strive to make our customers happy. We hope to see you again in the future.
Diana
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The AARP price was $90 + tax and was not worth that price. The rooms were clean but small. The beds & bedding were comfortable and the small area in front of the bathroom had a refrigerator, microwave, and coffeemaker. The lights in front of the hotel were so bright they came through the curtains and the AC cycled on...
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We apologize that your stay was not satisfactory. We will be using your feedback to improve and we hope that you will consider staying with us again.
Thank you for your time and your review.
thank you
Diana
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2 queen beds in a special pet wing. only $10/dog sounds like alot but we have paid $20/dog NR. We have seen 100 NR.
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Thank you so much...I so enjoyed meeting your "puppies" I hope the rest of your travels was fun.
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Just thinking about writing this review makes me quite angry. This was the first Best Western I had stayed in, and the lady at the front desk (I believe she was the assistant manager, or at least the manager on duty) was so rude upon check-in that I was irritated just to be staying at that hotel.
When we checked...
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We have had staff changes in the past 3mo and now are confident that we have a nice friendly team of honest people who strive daily to provide a nice stay and experience for our guests.
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