I led a meeting for 20 people at this hotel. The accommodations were great. The food served at the meetings were excellent. The hotel itself is very nice. However, they completely messed up our meeting room location and changed it at the last minute three times! A follow up survey asked if I wanted to be contacted by the hotel.... More

I spent four nights here. Overlapping conventions caused severe delays in access to rooms. Service was kind and honest about the matter, however, the rooms were average at best and lacked cleanliness requiring room changes. I am a loyal SPG member. I would not choose this location again unless required by reason of a convention. The convention facilities were excellent... More

What a location! If you want to stay in Denver and be in the hub if the city, this is the place. They actually have 2 buildings and it is a bit of a maze. Great places to eat, the pool is really cool on the roof. We couldn't use it because of the wild fires (very smoky). The room... More

First let me say that I prefer Starwood properties and try to stay in them when possible. This was the worst stay I've had at any of their properties. I was greeted by an unhelpful bellman who immediate told me my truck was too tall for the parking garage so I couldn't valet. He directed me to a self pay... More

Spent four nights at this hotel. I should have known that it wasn't good when I was informed at check -in that they had put someone else with the same last name into my room the day before. I asked if they had the same first name, if they reserved a room for the same duration, were they from the... More

The hotel was nice and in a great location just off the 16th Street Pedestrian Mall. Our room had a great view. There was a spot in the bathroom ceiling that looked like it needed attention. We ordered room service for breakfast. They told us it would be 30 minutes or less but it took almost an hour, the food... More

We stayed in a suite so we didn't have to travel to and from comic-con. It was on the seventh floor over looking the mall and the mountains. Check In had me scared cause the line was almost out the door but we only waited about 15 mins. Josh our front desk guy was more than knowledgeable and super helpful... More

With the brand, and location was expecting MORE. The hotel is in a great location, but there are other places I will stay next time. the Rooms were noisy (the fans in the room were so antiquated), tiny grungy bathrooms, small rooms, wireless is terrible, but the biggest beef -- horrific service and terrible attitude from front desk staff. They... More

From the start, staff was responsive to questions and helpful with suggestions. It started with Francisco at the front desk. He set the tone for the positive experience we had during our multiple night stay. Valet parking was a breeze. Access to restaurants and 16th Street Mall make this a great location. The staff will bring us back.