I honestly have nothing bad to say about this hotel. We booked this hotel for memorial day weekend knowing full well it would be a little bit expensive because of the holiday. We decided to choose this location because of it's proximity to Magic Mountain. The hotel conveniently has a Denny's in the parking lot which is nice for a...
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Flew into LAX. Did not feel safe around the airport or many other areas. Felt comfortable, safe, and at home here. room immaculate, breakfast adequate. Nice area and easy access from freeway. Would definitely stay again.
Dear Sataviolet,
Wise choice on staying away from LAX and its surrounding areas. Santa Clarita is the perfect alternative especially when travelling north of Los Angeles and to the Central Coast – it offers rolling hills, blue skies and best of all, no grid lock. Thank you so much for staying with us and hope to see you again soon...
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It was a good enough room. Our non smoking room was used by RUDE smokers! I'm not sure how housecleaning could have missed the odor! So needless to say it smells like smoke. Too tired to go back down to change rooms. The room was clean and quite. Staff was nice.
Dear GrownupButterfly,
Thank you for choosing to stay with us on your overnighter. We wanted to personally apologize for the "rude smokers" that clearly slipped through the cracks of our stringent non-smoking policy and dodged the fee -- our housekeepers are usually experts at catching violators. Thank you for letting us know; we appreciate quality control in any form. Hope...
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This place was a great home base for our trip to Six Flags. Even the breakfast was excellent! As you know, this can be very hit and miss at some "free hot breakfast" hotels. Not here...this place was clean, fresh and hot. Beds/pillows were perfect and made everyday.
The pool/hot tub was great tool. It was just a little disappointing...
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Dear kkkjbj,
Thank you so much for staying with us and allowing us to provide a comfortable home base during your visit -- that is the sole purpose of our existence! Sorry we had no palm trees by the pool to make it a perfect stay for you. We agree, they would look very nice! We will pass the message...
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Beds......super comfy, loved the pillows even more. Staff was very accommodating, loved our room. Breakfast perfect. THANK YOU!
Dear Trakar,
No need to thank us for accommodating a valued guest. We owe you a world of thanks for choosing to stay with us given all the hotel choices out there. Glad that you loved your room, the pillows, our very cool staff, and the perfect breakfast! We loved the five-star review, the kind words, and the sincere appreciation....
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I chose the Holiday Inn Express over the motel drive up next to it for safety reasons. Also, I thought the Holiday Inn would offer a more upscale room. For the most part the room was more upscale, but the TV felt smaller for the room, and the beds were not at all comfortable. I stayed in a room with...
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Dear Afrequentshopper,
Thank you so much for choosing to stay with us. You’ll be happy to know that all of our guest rooms now proudly boast 32-inch flat screen TVs for your viewing pleasure. Sorry you found the beds uncomfortable – we do tend to stay on the firmer side of things. For future reference, our front desk staff will...
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Being I-5 @ grapevine was closed we had to turned back and decided to get a room here. Got a mini suite king w/sleeper sofa. It's after 12:30am getting my daughter pullout bed ready and it is not made up?? So okay, I see an extra sheet, blanket , and pillow.Attempting to make the bed, only a top sheet no...
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Dear OnlyWan,
Sorry that you had to deal with the Grapevine closure only to have a less-than-positive experience after a long day. It is typical among most major hotel brands to leave the sofa beds unmade for sanitary reasons. If linens were left on a folded sofa bed, you would have found a wrinkled, un-fresh mess. We do, however, apologize...
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Hotel was great for the price and great for the location. Rooms were very clean and well maintained. Staff was friendly and inquisitive. Fresh cookies every afternoon in the lobby was a nice touch. Bathrooms were clean and linens nice and fresh. The grounds, while somewhat small were very well maintained and after a LONG bike ride that day the...
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Dear BrennanE,
Wasn’t sure if you were aware, but we love five-out-of-five ratings around here, especially those accompanied by enthusiastic reviews such as yours. Thank you so much for staying with us and acknowledging our hotel as clean, friendly and well-kept – we try very hard in these areas so it’s nice to hear we’re doing a good job. Thank...
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Clean hotel that is very close to Six Flags. We asked for a room that was away from noisy areas and they accomodated us with a clean quite room overlooking the pool. Met my standards for Holiday Inn. Would definitely return here when visiting the area in the future.
Dear Steve F,
Our front desk staff is on their toes and always eager to please. Glad we were able to accommodate your request and meet your expectations -- allow us to exceed them during your next visit! Thanks for staying with us and we look forward to seeing you soon.
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only one nite but lovely room viewing the pool. excellent antidote for a day driving I-5.
Dear SmokeyJ,
Thanks for staying with us though only briefly -- happy that we were able to make your I-5 corridor travels a little more pleasant with a pool-view room. I enjoyed your entertaining headlines and comments on 7 Cedars Casino and Brasserie Montmartre respectively – nicely done! Next time you pass through, you must try Sake Lounge here in...
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