Stayed Aug 28-Sept 4,2011. Encountered broken security door (entire stay), broken outlets in room, super slow or down wi-fi, and algae in pool while we were there. Not to mention that our floors in our room were never cleaned during our entire stay. Understand "green initiatives" but if a floor is dirty it should be cleaned. Everytime i got in... More

I traveled to Union City for a friend's funeral and needed a quiet place where I could decompress from all the emotional stress. The Crowne Plaza provided that. This is not a new facility and it shows in some areas, but it is a step above the average hotel. The staff is very courteous and helpful and the rooms are... More

I have never felt so unsafe in an area with any of my stay's in a hotel. I could not believe the Gang activitiy I witnessed when I arrived. The property looks as though it would be safe when I came off the freeway, but I believe the person being beat up in front of the hotel , should have... More

I stayed in this hotel with a group and had a banquet event in the facility for a birthday celebration. I was very welcome by the front desk clerks with a very yummy delicious goodie bag snacks at the desk. The goodie bag was FREE which was so NICE AND AWESOME of them to take care of their guest. The... More

Old getto hotel ::: needs major tlc ::: wake up crowne management ::: front desk staff were great::: great snack bag on checkin but ::: i would stay else where cancelled my next night and moved to the hinn express down the road ::: More

I would recommend the san mateo ballroom to anybody to held their wedding or birthday parties. Special thanks to the Asst. Gen. Manager Cristina Lin for personally taking care of my wedding. Good job. I am satisfied. More

Firstly, unless you are desperate, do not stay at this hotel. The lobby has been redecorated, and there are new bed linens in the rooms. But, the rooms and hotel are old and dirty. I showered with my socks on because the tub was so dirty. But that is not the key point - on the second day at about... More

I did my homework before I stayed in this hotel (no choice, the church camp chose to be here). Overall I think the hotel is nice and good value, however, the hotel is a little bit old (as others had mentioned in their reviews), and can use some remodeling (interior) or updates. The mini-refrigirator has some noise (luckily, it happened... More

I was surprised with this hotel. All the other Crowne Plazas I have stayed at were fairly upscale. This one was borderline dump. I went there for business and stayed in the "executive Wing". I would hate to see where the "commoners" stayed because the place was pretty disappointing. The best part of the room was the bed. The bed... More