When you talk about customer service look to this guy Mario. Experience has taught me that there is one chief reason why some people succeed and others fail. "The diffrence is not one of knowing, but of doing" and that is exactly what Mario does, his courteous professionalism makes your stay at ESA a happy one. ESA is like your... More

Big, clean room with kitchenette. Free parking and very close to 405 freeway, a Walmart and chain restaurants. They don't do daily housekeeping but who cares with the savings you get especially by booking online. It seems like a hotel for weekly use by business travelers but also good if you have out of town family visiting.

Every time I'm in So Ca I stay here at ESA Harbor Gateway. Great location for me, only 11 min. from LAX, and only a few blocks connecting with 3 major freeways. Manager Flora, and her staff always very pleasant and extra helpful. The rooms have just been totally renovated, now with large flat screen TV's, and free high-speed internet.... More

Me and my team have been staying at this ESA for two years in a row and i can tell you that we have been really taken good care by Flora (Manager) and her Staff. These guys do an excellent job of making sure that our stay is comfortable. First time i came here with my wife and son (3... More

This place is good value for money, Located close(walkable) to a Huge mall( Del Amo ) and a Target store. A well equipped kitchen,and good internet speed( not free:(). Certainly not a place for vacation, good for short business trips.

Clean rooms. Staff engage in power struggle with guest. Not very accommodating with guest wishes such as housekeeping request.

It is an average hotel, a bit far from the airport and other places I had to visit. I had a very good impression of the helpful front office staff.

The people were friendly. The room was fairly clean, but the kitchenette smelled. Good location. In effort to cut costs, they do not offer customary items in your room - need shampoo, you have to go down to the desk and ask for it. Really? I understand cutting costs, but it's a little disappointing that customary items are now only... More

We stayed for 4 nights here and we were very satisfied with the apartment and the staff (FLORA the manager is a super and helpful lady) Only problem was the transportation since we were travelling by public bus. Torrance transit is so unreliable as friendly the drivers are. We had to wait more than half an hour every time to... More